Unable to acquire network address

in your first post you never went back to answer the person that was trying to help you. you don't need to start a new post just answer your last one.

That is usally an issue due to signal strength.  How's the signal?

Thanks for the reply!  It says my signal strength is Excellent.

Please post the results of an ipcinfig /all

 

From a command prompt type:

 

ipconfig /all >> C:\ipconfig.txt

 

Go to your C drive and copy the results of that file and paste it here.

Here is the info. Thanks for any help in advance!

ScullyRN

Microsoft Windows XP [Version 5.1.2600]

(C) Copyright 1985-2001 Microsoft Corp.

 

C:\Documents and Settings\Janet>ipconfig/all

 

Windows IP Configuration

 

        Host Name . . . . . . . . . . . . : Laptop

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Hybrid

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No

 

Ethernet adapter Local Area Connection:

 

        MediaState . . . . . . . . . . . : Media disconnected

        Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont

roller

        Physical Address. . . . . . . . . : 00-15-C5-15-18-1F

 

Ethernet adapter Wireless Network Connection:

 

        Connection-specific DNS Suffix  . :

        Description . . . . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card

        Physical Address. . . . . . . . . : 00-16-CE-6B-53-9D

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 0.0.0.0

        Subnet Mask . . . . . . . . . . . : 0.0.0.0

        Default Gateway . . . . . . . . . :

        DHCP Server . . . . . . . . . . . : 255.255.255.255

 

Ethernet adapter Local Area Connection 12:

 

        Connection-specific DNS Suffix  . :

        Description . . . . . . . . . . . : ADM851X USB To Fast Ethernet Adapter

 #11

        Physical Address. . . . . . . . . : 00-05-1B-19-63-03

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 192.168.1.2

        Subnet Mask . . . . . . . . . . . : 255.255.255.0

        Default Gateway . . . . . . . . . : 192.168.1.1

        DHCP Server . . . . . . . . . . . : 192.168.1.1

        DNS Servers . . . . . . . . . . . : 192.168.1.1

        Lease Obtained. . . . . . . . . . : Wednesday, June 20, 2007 10:18:00 AM

 

        Lease Expires . . . . . . . . . . : Thursday, June 21, 2007 10:18:00 AM

 

C:\Documents and Settings\Janet>

The wired adapter is just fine but the wireless does not the see router.

It should have an address similar to the wired 192.168.1.1 with the same subnet and DNS server, etc.

 

I wold unistall the wireless adapter thru the Device manager and then reboot and reinstall. 

 

Looks as though you are running Vista and have the installed the wired adpater a number of times, or at least created the connection.

Thanks for your help.  By "wireless adapter" do you mean the Netgear router?  I will try to do that and let you know.  I appreciate your knowledge!

Wireless Adpater=Wireless Network Card  not the router.

OK, I have the Dell Wireless 1390 WLAN Mini-Card. To uninstall do I go through control panel and network connections to access?  I can follow directions but as I said before I am not too technilogically savvy. And then how do I reinstall?  From a download from Microsoft or should I have a CD that was supplied from Dell?  Sorry for all of the questions, you have been such a great help! By the way I am running Windows XP.

 

Thanks, ScullyRN

The utility is uninstalled thru the Control Panle while the actual device is removed thru the Device Manager.  Reboot and you will be asked to supply the drivers to install.

Well, I feel like I am getting in over my head. I uninstalled the device, rebooted and when I went to go into the control panel again through network connections to reinstall the device the box opens and says, "Windows cannot configure this wireless connection. If you want windows to configure this wireless connection use the Wireless Zero Configuration Service". Any suggestions? Thanks so much for your follow through, I appreciate it!!!

Click Yes or Okay because the device is looking for something to tell it how to work and it see the WZC as a solution.

 

Just thought I would follow up with you re: my wireless problem. When the problem originally started my ISP's homepage had "frozen" and had not rotated the news for the past month at the same time I couldn't go wireless. Yesterday my ISP homepage suddenly "refreshed" and I thought I'd try to go wireless one more time before calling someone to come to the house and pay them to fix the problem. Now I can connect.  Why would these 2 problems be connected?  Previously, my wireless icon kept saying "acquiring network address" and when I clicked on it today it said "connected".  I don't understand.  I thought maybe you would have some insight. Thanks for all your help by the way. I appreciate it very much!