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sauwinglam

2 Posts

5593

March 27th, 2005 06:00

Unable To Connect Router

I just replace my computer with Dell 8400. Network card is Broadcom NetXtreme 57xx Gigabit Controller. Running Window XP home, SP-2. Use Comcast cable. Had been using a wired router. Never have any problem before I switch to Dell 8400.
 
Now I have not been able to connect. Went through two Netgear router, and now trying with D-Link Router DI-704P. Am not able to get the router to work.
 
If I take out the router and connect directly to the computer, I get internet without problem. But once I put in the router, it does not work.

jmwills

2 Intern

 • 

12K Posts

March 27th, 2005 07:00

Did you shut down the computer before you installed the router?

sauwinglam

2 Posts

March 27th, 2005 13:00

Yes, I did. I followed the shut down instructions exactly: shut down computer, shut down router and shut down modem. Then turn on modem, router and finally computer.

jmwills

2 Intern

 • 

12K Posts

March 27th, 2005 16:00

Have you tried resetting the router and is the firmware the latest verion?  If so on the laetr, it would not hurt to flash it again.

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