Hi fawzy9993,

Check the wireless connection in Safe mode with networking (restart the computer and tapping F8 on dell logo. Select Safemode with networking).

Also try updating the wireless drivers on the computer.

Update the wireless network drivers for the computer.

1. Visit the following website: http://dell.to/T2hKYc
2. Enter the Service tag of the computer in the box provided and click “Submit”.
3. In the next page, click drop down arrow to select the Operating System which is installed in the computer.
4. Under category Network, select the drivers accordingly and click “Download File” and save the file on desktop.

Follow the on-screen instructions to update the Wireless drivers.

If the issue persists, try updating the update the wireless router's firmware to the latest available.

For more information, I have provided a link below which can fix the issue:

http://dell.to/K96578

Below mentioned link would also help you with the settings for wireless internet:

http://dell.to/15eQc7P

Please let me know if you have any other queries

this is not enough ,, i want a way to solve my problem

Hi fawzy9993,

To troubleshoot your issue you may try the below methods one by one.

Method 1: Update the network driver.

Steps to update network driver:

1. Click on start button.
2. In the search box type devmgmt.msc and then press enter.
3. Select the network card device and right click on it
4. Now select properties.
5. In the properties window, under Driver tab, click on Update Driver button.
6. After the installing the updates restart the computer.

For more information visit: http://bit.ly/ZfFgX5

Method 2: Try resetting the TCP/IP stack.

To reset the TCP/IP stack go to this article and either click on "Fix it for me" or follow the instructions to fix it yourself: support.microsoft.com/.../299357 .

If still the same problem persists then try the next method.

Method 3: Here you need to troubleshoot using the Network troubleshooter in Windows 7 and check for the issue to do that follow the below provided link.

http://bit.ly/12Lrcku

I have provided a video below which has the steps to configure Internet protocol:

Awaiting your response!

Many factors are responsible for Unidentified Network No Internet Access on Windows 10. Some of them are corrupted, outdated or incompatible network adapter drivers, hardware issues, incorrect network configuration, network account issues, etc. You must identify the proper cause of the problem first and then apply some troubleshoots to resolve it.

There is not any particular method to troubleshoot Unidentified Network No internet access issue in Windows 10/8/7. However, you can fix the issue by following methods:

1. Update Network Card Driver
2. Set Unidentified Network as a Private or Public
3. Change DNS Servers
4. Refresh Network Settings
5. Restart your modem and router

All the above methods will help you to solve Windows Unidentified Network No internet access issue. If none of the above-mentioned troubleshooting steps resolves the issue, then there might be another issue with your PC or router.