Uninstalling 1184

Question

How do you uninstall Truemobile 1184...? It is not listed in Add/Remove Programs, there is no uninstall utility in the program itself or on the disk. I don't want to try to go thru my program files and do a manual delete (that always gets messy)

The reason I want to uninstall it is the router itself is not working (well, it may be, but no one is answering my forum question, so I can't fix it) and I unhooked everything getting ready just to put it back in the box... When I reconnected my desktop directly to the broadband modem, I have no internet access... none... but when I hook the router back up and connect the desktop to the modem thru the router, everything is peachy...

What the heck is going on and how can I get rid of this problem...?

Jeremy.Bowden · Answer

I don't understand .... You said the reason you wanted to uninstall was because the router is not functioning properly... but at the end of your note you said you're not getting an internet connection until you hook the router back up...then it all works fine... help me help you ...

WhipSmart · Answer

Jeremy...

In a previous message, (yesterday) I said that the router was not sending a wireless signal. The problem I am having now is with my desktop. I unhooked my desktop from the router completely b/c if I can't use it for wireless, then why have it hooked up? So I then reconnected my broadband directly to my computer. No Internet access. I get the router out of the box and ran the desktop access thru the router (hard wired, not wireless) and then I have access.

My point is that I now have to have the router to have Internet access b/c of something the 1184 utility is doing. That's my theory. Something is preventing me from having access when connected directly to my cable modem.

Any suggestions...?

JBDiGritz · Answer

once you unhook the wireless router, you need to release/renew your IP addresses. your system is not "seeing" the cable modem because it is trying to get a signal from the router. by releasing and renewing the IP addy, it will connect directly to the modem

either that or delete the network connection and create a new one, or just re-run the internet connection wizard

JBDiGritz · Answer

believe it or not, you can just delete it from the hard drive. just make sure to also pull it our of any startup folders is may be in. the program does not make any regestry changes

WhipSmart · Answer

Thank you. I will try that. I had re-run the Internet wizard, but hadn't released/renewed the IP so I hope that will work...

Just as an aside, any clue as to how to remove the 1184 utility from my system...? If I'm not going to be using it (at least for the time being) I don't want it just hanging around.

WhipSmart · Answer

Then that is what I shall do.  Thanks...

Networking, Internet, & Bluetooth

Uninstalling 1184

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