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August 22nd, 2006 11:00

Why can,t I access these web sites anymore

Hello,
I.m having trouble accessing www.continental.com and www.yell.com. The message "web page unavailable" appears. I thought it was maybe my McAfee firewall or anti-virus that was playing up so I completely uninstalled the 2 programmes and retried. Still no joy.
I know I have used these 2 sites previously because I have 1 of them in my favourites list.
Anybody help please 
 

August 22nd, 2006 12:00

Thank you, yes I know they are working but I can,t open them 

101 Posts

August 22nd, 2006 12:00

oscar-the-dog
They seem to be working now. Try again.

George

2 Intern

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4.4K Posts

August 22nd, 2006 13:00

What browser are you using?
 
Do you use a HOSTS file? Just a remote possibility that the sites are listed in there, redirecting to your own PC (localhost).
 
You could check, C:\WINDOWS\SYSTEM32\DRIVERS\ETC\Hosts (it does not havean extension). It opens in Notepad.
 

August 22nd, 2006 13:00

Thank you. Explorer. Tried searching hosts file . No mention of the file names there

2 Intern

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4.4K Posts

August 22nd, 2006 13:00

Do you mean search did not find HOSTS? there should at least be the default one.
 
Did you have, in folder options, view tab, show hidden files and folders checked, hide protected operating system files unchecked.
Also, in search, more advanced options, check the first three boxes.
 

August 22nd, 2006 14:00

did all that. found hosts files but no mention of sites that I,m trying to access

2 Intern

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4.4K Posts

August 22nd, 2006 18:00

Well, as I said it was only a remote possibility, but worth ruling out.
 
Next thing to try is to clear your temporary internet files and delete any cookies that are related to these sites (delete them from your TIF folder, that will remove them from the cookies folder as well. whereas deleting from the cookies folder leaves the entry in the TIF folder).
 
Also, click start, run, type cmd, click OK. In the command window type ipcongig /flushdns (note space between g and /), press enter. You should get a message that the dns resolver cache was successfully cleared. Close the command window. That will clear your local DNS cache and force IE to look up the IP for those sites afresh from the internet.
 
Both sites do work for me, so other than the above, I can't think of a reason why you cannot open them.
 
You could try a different browser, see if they open in that. If so, it must be some setting in IE, although I can't think of any setting that would stop just those two sites and not others.

529 Posts

August 23rd, 2006 13:00



@oscar-the-dog wrote:
Hello,
I.m having trouble accessing www.continental.com and www.yell.com. The message "web page unavailable" appears. I thought it was maybe my McAfee firewall or anti-virus that was playing up so I completely uninstalled the 2 programmes and retried. Still no joy.
I know I have used these 2 sites previously because I have 1 of them in my favourites list.
Anybody help please




Try Mozilla Firefox. (For two reasons: IE is junk except for a small handful of IE-only pages, and most of the power users on this forum are probably using Firefox and not IE.)

If the problem still persists: Does this only occur on one computer and not other ones on the same network (if any others)? Who is your ISP? Are you using a router?

It could be some sort of odd router failure/configuration problem, it could be a temporary ISP problem. (Sometimes ISPs will lose routing to some parts of the Internet. The routing scheme used by the Internet is SUPPOSED to recover from such failures and automatically route around them, but as the Internet has grown it has gone from a network designed to withstand nuclear attack to a network that sometimes fails under its own load and no external influence.)
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