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9521

June 3rd, 2007 21:00

Wifi is connected but not connected....

My computer shows excellent signal when connected to a certain wireless network, but when i try to access the internet it tells me that there is no connection. but if i connect to another wireless network everything works fine. any suggestions? i have a dell c510 with a dell truemobile 1450 mini pci card in it.

2 Intern

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28K Posts

June 3rd, 2007 21:00

You need to provide more detail.  What kind of wireless networks are those through which you are not getting an internet connection?  Are you sure you are getting a valid IP address when connecting to these networks?  Are you sure you access permission on these networks?  Are they security enabled wireless networks?
 
Steve

5 Posts

June 3rd, 2007 21:00

Well it is the wireless internet connection at my school, and a week ago i was having no problems. it does not require a security pass code or anything, and as far as i know its the right ip address. i talked to a couple of people here and asked if they had to change anything to get their computers to work and they didnt so it seems it is probably my computer and not the network.

2 Intern

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28K Posts

June 3rd, 2007 22:00

When you are within range of the wireless network that you are having trouble with, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message.  With this information we may be able to help. 
 
Steve

5 Posts

June 4th, 2007 16:00

Windows IP Configation
 
 Host Name. . . . . . . . . . . . . : sharilyn-02a57a
 Primary Dns Suffix . . . . . . . . :
 Node Type . . .  . . . . . . . . . : Hybrid
 Ip Routing Enabled . . . . . . . . : No
 WINS Proxy Enabled . . . . . . . . : No
 DNS Suffix Search List . . . . . . : ad.gram.edu
Ethernet adapter Wireless Network Connection 2:
 Connection -specific DNS Suffix. . : ad.gram.edu
 Description. . . . . . . . . . . . : Dell Wireless 1450 Dual Band WLAN Mi
ni-PCI Card
 
 Physical Address . . . . . . . . . : 00-0B-7D-19-87-2D
 Dhcp Enabled . . . . . . . . . . . : Yes
 Autoconfiguration Enabled. . . . . : Yes
 IP Address . . . . . . . . . . . . : 10.20.6.69
 Subnet Mask. . . . . . . . . . . . : 255.255.255.0
 IP Address . . . . . . . . . . . . : fe80::20b:7dff:fel9:872d%11
 Default Gateway. . . . . . . . . . : 10.20.6.1
 DHCP Server. . . . . . . . . . . . : 10.10.0.82
 DNS Servers. . . . . . . . . . . . : 10.10.0.82
          10.10.0.81
          fec0:0:0:ffff::1%1
          fec0:0:0:ffff::2%1
          fec0:0:0:ffff::3%1
 Primary WINS Server. . . . . . . . : 10.10.0.81
 Secondary WINS Server. . . . . . . : 10.10.0.67
 Lease Obtained . . . . . . . . . . : Monday, June 04, 2007 10:57:59 AM
 Lease Expires. . . . . . . . . . . : Tuesday, June 05, 2007 10:57:59 AM
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
 Connection-specific DNS Suffix . . :
 Description. . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
 Physical Address . . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF
 Dhcp Enabled . . . . . . . . . . . : No
 IP Address . . . . . . . . . . . . : fe80::ffff:ffff:fffd%5
 Default Gateway. . . . . . . . . . :
 NetBIOS over Tcpip . . . . . . . . : Disabled
Tunnel adapter Automatic Tunneling Pseudo-Interface:
 Connection-specific DNS Suffix . . : ad.gram.edu
 Description. . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface
 
 Physical Address . . . . . . . . . : 0A-14-06-45
 Dhcp Enabled . . . . . . . . . . . : No
 IP Address . . . . . . . . . . . . : fe80::5efe:10.20.6.69%2
 Default Gateway. . . . . . . . . . :
 DNS Servers. . . . . . . . . . . . : fec0:0:0:ffff::1%1
          fec0:0:0:ffff::2%1
          fec0:0:0:ffff::3%1
 NetBIOS over Tcpip . . . . . . . . : Disabled 

2 Intern

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28K Posts

June 4th, 2007 20:00

It looks like you are making a connection to the wireless network, but something is preventing you from connecting to the internet from the wireless network.  I spent some time looking through Grambling's web site, but could find nothing in terms of computer support that might help me understand how their network works.  Do they claim that their network is compatible with Windows Vista?  Are you running any firewall software that might be blocking the internet connection?
 
Steve

5 Posts

June 11th, 2007 00:00

i'm not using windows vista i'm using windows xp pro service pack 2, but i know its compatible with vista becaue my friend runs vista on her laptop with no problem the only virus software i'm running is bullguard. but it had been letting me gain access to the internet before. but i will try turning it off and then see what happens.

2 Intern

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28K Posts

June 11th, 2007 04:00

The reason I thought you were running Vista is that your ipconfig output shows that you have IPv6 running.  Is there a reason you are running this?  Do you know why it is installed on your computer?  If you don't need it for something else, you might consider uninstalling it as it could be causing the problem.  Instructions for uninstalling IPv6 can be found at:
 
 
Steve

5 Posts

June 14th, 2007 22:00

no i didnt know it was on there i dont know of anything that could be using it. i'll try uninstalling it hopefully that fixes the problem.
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