Can you ping internet sites.  Go to Start Run and type cmd then hit the Enter key.  In the window that opens type ping dell.com and hit the Enter key.  What happens.  Now type ping 143.166.83.38 then hit the Enter key.  Report back what you find.

 

Steve

I am staying in a hotel and i get dynamically assigned IP adresses every time. Its something like 172.17.XXX.XXX

 

Steve : Waiting for your reply eagerly. Please let me know in case u need more details

To help troubleshoot this problem, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message.

 

Steve

What IP address do you have?  Is it one within the range that your router would assign?  Are you sure you are connecting to your router and not someone else's?

 

Steve

Yes i had tried that earlier on yahoo.com and tried now as well on 143.166.83.38.

 

Request Timed Out  :(

I dont know what power cycling a laptop means. Do let me know what that means.

 

No i can connect as many laptops as many as i want using same password at same time. Both the laptops were connected at same time for last two weeks. The whole hotel uses the same password to conect.

Can you ping the gateway - 172.17.1.1  ?

 

Can you ping the DNS server - 4.2.2.1  ?

 

Do you need a password to access globalsuite.net, which is apparently the ISP at the hotel?

 

Have you checked with the front desk at the hotel to see if they are having a problem?

 

Steve

Have you powered cycled the non-working laptop?  Is it possible that you can only connect one computer at a time using the same password?

 

Steve

I m writing it down here as the machine in question doesnt have net and i dont have pen drive to move text file from problem laptop to this laptop

 

HostName - Vinit

Primary DNS Suffix :

Node Type : Hybrid

IP Routing enabled : NO

WINS Proxy Enabled : No

DNS Suffix search list : globalsuite.net

 

Connection specific DNS Suffix : globalsuite.net

Description : dell wireless 1370 wlan mini-PCI

Physical address 00-14-A4-F2-85-62

DHCP enabled : yes

Autoconfiguration enabled YEs

IP Address : 172.17.193.179

Submet : 255.255.0.0

Default gateway : 172.17.1.1

DHCP Server 172.17.1.1

DNS Server 4.2.2.1

Lease obtained : march 17-07

expires march 18-07

 

 

Ethernet adapter LAN :

Media State : media disconnected

Description : Broadcom 440x 10/100

Physical Adress : 00-14-22-F0-13-60

ping 172.17.1.1 - request timed out

ping 4.2.2.1  - request timed out

 

I have the password and everything and my second laptop is connected using same wireless connection and is sitting right next to my dell laptop.

 

Even this DELL laptop was working fine for last two weeks using hotel wireless connection. Its suddenly stopped working yday evenin..

Power cycling means turn it off and then turn it back on.

 

Steve

I have done that many times .. No luck

 

Steve -- Any clue why is that happenin or any idea what should i do to correct ??

Waiting for your reply Steve.. Any help or diagnosis ?

When the network you are not connecting to is not your own, it is very difficult to diagnose the problem.  Have you tried temporarily disabling any firewalls you have running?  Have you tried booting to Safe Mode with Networking support to see if you can connect that way?  This would tell you if there is something running in Normal Mode that is preventing the Internet Connection.  Are you getting a different IP address on the non-working computer than on the one that works?

 

Steve

Tried disabling firewalls .. Tried running it in safe mode with networking .. nothing works ..

 

Both the laptops have different IPs