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33791
July 5th, 2007 21:00
Wireless for Dell 966 Printer will not work
I just purchased two computers and a printer brand new from Dell - an Inspiron E1705 and E1505, and a 966 All-in-one printer with a wireless card. The computers are running Windows Vista Home Premium. The idea is that we can leave the printer on and make it available on th wireless network so that we are never dependent on the other computer or have to be hardwired, etc. After installing the printer drivers and the wireless card according to the directions (I followed them literally), the printer will work fine but only as long as it is attached by the USB cable to that computer. The wireless does not function at all. However, if I type on the address of the printer in the address bar of Internet explorer, I can access the configuration page for the printer, meaning that the wireless card is communicating with the browser. I have spent over 10 hours on the phone with various Dell technical reps (literally!), but all they do is keep re-installing the drivers (from the CD, from the Dell homepage, etc). We are getting nowhere, and I do not want to pack up all this stuff and return it because I have had enough of the frustration. Can anyone help?
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MRF4700
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July 6th, 2007 01:00
pmburns
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July 6th, 2007 11:00
MRF4700
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1.8K Posts
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July 6th, 2007 21:00
Message Edited by MRF4700 on 07-06-2007 03:53 PM
Jgerard
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January 7th, 2011 10:00
Hi,
I have the Dell 966 printer. I got this printer 3.5 years ago. I have the Wireless card. I have always had a hard time setting up and printing through the Wireless card. I previously have installed this printer under WinXP 32 bit and through the help of dell tech supporti was able to get wireless printing to work. But it will only work if I trun on the printer first and then my computer. I am now trying to install wireless printing on a Dell Zeno HD 64 bit and I can not see the printer on my network. And I can not install the Driver. I can print just fine using USB. I have all network setting set correctly. I am using WPA network encription and I entered the correct network key,.The printer says it gets ca network signal. I also know that I setup the correct Workgroup name IP address and Subnet Mask. The driver software will not detect the printer.on the network. USB printing works just fine as it always have.
Will Dell ever fix this problem!!! :-(
John
PudgyOne
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January 7th, 2011 11:00
John,
Let's start in the begining.
Make and model of your wireless router, please.
What type of security are you using?
What channel?
Mixed mode?
Make and model of the computer with issues and operating system. 32-bit or 64-bit?
Rick
bwdiggs
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October 9th, 2014 21:00
Rick, I want to put a wifi internal adapter in my v305, what model # do I look for on these sites? And how do I look up the wifi adapter on Dell's website? My v305 seems like it is ready for the adapter to be plugged in. So help me please, contact me at <ADMIN NOTE: Email id removed per privacy policy>, thanks Bruce
PudgyOne
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October 10th, 2014 18:00
Bruce,
Checking to see if I can find the part number and/or a link for the wireless adapter for this printer. A wireless print adapter would also make this printer wireless.
Rick