Wireless not working-truemobile 1300

Question

All of a sudden, my wireless connection isn't working. router is working fine--can connect directly using ethernet cord.
only thing that happened different yesterday was i downloaded an upgrade to adobe acrobat.
i have an inspiron 600m w/ truemobile 1300 wlan mpci. running xp professional.
thanks!

volcano11 · Answer

Is your wireless radio turned on?  The Fn F2 key combination toggles the wireless radio on and off.   Steve

jarrkris · Answer

yes, it is on.

volcano11 · Answer

You need to provide some more details.  If you go to Device Manager and expand the listings for network adapters, does your wireless network adapter show up?  If you open Network Connections, is there a listing for your wireless network?  If so, click right click on it and select 'View Available Wireless Networks'.   Does your wireless network show up?  If so, what happens when you select it and then click on the Connect button?   Steve

jarrkris · Answer

Yes, wireless network shows up under DM. there is no listing for the network in NC. says "windows can't configure..."

when i open the WLAN Card Utility, my wireless conn. icon shows up, but has a red X through it.
"Let this tool manage...." is enabled, as well as the radio. i appear to have the latest driver--have run a couple of searches.
thanks again for your help!

volcano11 · Answer

First, uncheck the box in Dell wireless utility so that Windows is managing the connection and not the Dell utility.   Does this help?   Steve

jarrkris · Answer

Nope--says 'no wireless networks in range'

volcano11 · Answer

Have you tried power-cycling the router (turn it off, wait a few minutes, turn it back on)?   Steve

jarrkris · Answer

can you believe i tried that 4 times yesterday, and i just did it again and now it works! thanks so much for all of your time!

jarrkris · Answer

ok--so my husband tried it 4 times yesterday, but when i just asked him, he didn't wait before plugging back in...lesson learned.

Networking, Internet, & Bluetooth

Wireless not working-truemobile 1300

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