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April 25th, 2009 18:00
Connect to Internet
I have two PC's connected to the DSL router and have no problem getting into the internet.
I have a Dell Inspiron 6400/E1505 laptop dated 2006. It's pluged to the DSL router also.
I had lots of viruses in this laptop and have just reinstalled window XP. The computer is working fine now stand alone. However I cannot connect to the internet. When I double click window explorer, the page show up is: The page cannot be displayed:. Can someone let me know what I need to do?
Thanks.
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PudgyOne
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April 25th, 2009 19:00
fcleen,
The Desktop/Notebook Utility needs to be installed first, then the chipset drivers. If they are NOT installed first, then the rest of the drivers will fail to install.
How to Install Drivers in Microsoft® Windows® on Dell Systems
Since the operating system was re-installed did you remember to go to drivers and downloads, enter your service tag(DO NOT POST SERVICE TAG here or your post will get deleted, since it contains your personal information), and install these drivers in this order.
:emotion-55: Hint :emotion-55: When downloading the drivers, make a folder for each drivers and name it with the device it belongs with to make it easier to install them in the proper order.
Desktop System Software or Notebook System Software
Chipset or SMBus driver
Processor Driver (if applicable)
Video
Audio (sound)
Input Drivers (keyboard/mouse)
Modem
Network Card
QuickSet(Laptop only)
Rick
williamkidd
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April 26th, 2009 02:00
Hi fcleen,
Did you reset the router after reinstalling XP? If you're using ethernet between the router and the laptop and if you left it connected during the reinstall then the first thing that I would try is shutting all of the networked computers down, unplug the router for about 30 seconds, plug the router back in and then restart the computers to see if they connect. If you try this and it doesn't work, let us know.