5 Practitioner
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248 Posts
0
100
Direct Messaging Still Unavailable
We previously discussed the fact that I have no Direct Messaging capability in the Tech Experts Forum, which subsequently has disappeared from my Forum options. In fact, as a Bleeping Computer Malware Removal Instructor, I would like to be considered for admission, but I cannot DM @Dell-Brad L or whatever his name is. When I select to join the program, I just get a blank Help page!
This site is really broken! You were very kind and stated some time ago that you would pass on my conundrum to Dell Forum Administration because I was not the only one without a DM icon beside the Notification icon. We checked, and I do not have DM disabled in my profile.
When you get the chance, would you be so kind as to provide me with an update? Thank you.
Regards,
Phil
Dell-Brad L
Community Manager
Community Manager
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2.4K Posts
2
November 7th, 2023 21:26
Can you let me know if DM is working on your profile now? I just added it.
crimsom
6 Professor
6 Professor
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6.1K Posts
2
November 7th, 2023 19:31
Hi @garioch7 have just requested that your user profile gets Direct Messaging role update. By design, all Registered users will not get the additional "RegisteredPMAllowed" role automatically. A regular Registered user cannot direct message @DELL-Cares UNTIL they are given the required additional role of "RegisteredPMAllowed". At my request, the new forum software has now reinstated the Tech Experts Forum to be private.
(edited)
garioch7
5 Practitioner
5 Practitioner
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248 Posts
1
November 8th, 2023 18:24
@Dell-Brad L
Thank you. I see the DM icon now and will message you later to test it. Will report back.
Have a great day.
Regards,
Phil
garioch7
5 Practitioner
5 Practitioner
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248 Posts
1
November 8th, 2023 18:42
@Dell-Brad L
I have just sent you two DMs (didn't know that the Enter key would send the message), so resorted to the Shift-Enter combo to create paragraph breaks. The DM function is working fine for me, as far as I can see. I saw your "test" message.
Thank you again for adding that capability to my profile. Have a great day.
garioch7
5 Practitioner
5 Practitioner
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248 Posts
1
November 8th, 2023 18:54
@crimsom
My bad. I neglected to thank you for intervening on my behalf. I wish to correct that lapse, and thank you for your assistance. Have a great day.
Regards,
Phil