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5 Posts

10183

December 16th, 2008 05:00

Error when trying to edit my profile

All,

I'm unable to edit my profile on this new community site.  When I click the 'edit my profile' button I get this error:

 

Sorry, there was a problem with your last request!

Either the site is offline or an unhandled error occurred. We apologize and have logged the error. Please try your request again or if you know who your site administrator is let them know too.

 

It's been like this since the site was launched.   Any hints?

4 Apprentice

 • 

3.4K Posts

December 16th, 2008 06:00

Hello,

What browser are you using?

Many users that have the latest version of Firefox and the IE view lite add on report very few problems.

4.4K Posts

December 16th, 2008 06:00

Maybe so, but I'm not one of 'em.  Problems with every browser and plug-in continue for myself and others.  What a mess. 

6 Operator

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3.7K Posts

December 18th, 2008 12:00

Hi All, I would agree with robhutten, its not an browser problem. It is a problem with this forum, Dell knows all about it.

5 Posts

December 18th, 2008 12:00

I'm using the latest FireFox with and without the IEtabs extension, as well as native IE7.  Pretty confident that this isn't a browser issue.

 

5 Posts

January 5th, 2009 11:00

Just for the record - not that anyone is listening - four weeks since my original post and I'm still having the same problem.

 

1.7K Posts

January 5th, 2009 12:00

This worked for me, though I had to make some minor adjustments to bring back my settings:

In Internet Explorer, Tools, Internet Options, Advanced tab. Click the Reset button. IE will clean up all the add-ons, cookies, etc. The Dell forum worked after I tried this, but I had to go back and Enable all my add-ons (Tools, Manage Add-ons, Enable or Disable Add-ons)

Can't promise it will fix the issue of the error log, but mine has worked ever since.

5 Posts

January 5th, 2009 12:00

I'm having this same problem with IE and Firefox on two different computers, in two different locations.  I am being spammed with emails notifying me of new forum posts because I made the mistake of posting on these forums.  I'd love to turn email notifications off, but I assume that feature is located in the "EDIT MY PROFILE" feature.  Please fix this, or manually disable email notifications for me - this is getting ridiculous.

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