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2026
February 3rd, 2010 16:00
Problem downloading Drivers
Whenever I try to download a driver, the screen on my laptop darkens and nothing happens. No dialoque boxes, no choice between using Dell Download Manager or my own browser...just a slightly darkened screen.
Why can't they just make this simple...give me the list of drivers and let me download them..or use ftp software and allow me to go pick them up.
Not a neophyte user....
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jackshack
6.4K Posts
0
February 3rd, 2010 18:00
Try clearing the cookies from you cache, and if there is a file for the Dell Download Manager in Add/Remove Programs, remove it. After that, try again using the download via web browser option. Also, don't use the download button you find at the right of the screen showing the driver types. Click on the driver to get to the description of the file and use the download button found at the bottom of the description. A dialog box should appear giving the choice of opening or saving the file. It is best to save the driver in a folder of its own in your My Documents folder.