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January 14th, 2009 11:00

Reformated need product Key Microsoft Office Basic 2003

I recently had to reformat my computer and lost my prodcut key for my 2003 Microsoft office basice edition, i called microsoft they told me i had to call dell. i still have the disc but not the product key. i called dell and they told me they cant give it out for security purposes and pretty much told me either i buy the program again or i am pretty much up the creek without a paddle. can anyone help me please???

2.9K Posts

January 14th, 2009 13:00

If you can't find the product key, you are (as you put it) "pretty much up the creek without a paddle". Neither MS or Dell will give you another key (as you've already discovered). Not the answer you wanted I know, but that IS the answer.

January 14th, 2009 13:00

yes i have tried reinstalling it asks me for the product key it wont let me do anything without it.

6.4K Posts

January 14th, 2009 13:00

I don't remember being asked for a key when I reinstalled my copy of Office Basic 2003.  I do remember using a key finder to determine the key that was on the old hard drive, but I don't remember needing to type it in.

I'm at the office at present, but I will look this evening to see if the paper sleeve has a product code on it.  In the meantime, have you tried installing Office?

 

6.4K Posts

January 14th, 2009 15:00

Well, I didn't remember it, but I must have done it.  My Office Basic disk is in a cardboard carrier with a certificate of authenticity that has the product code.  You must also have gotten one, and if you discarded it, I'm afraid you will need to purchase another.

 

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