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December 14th, 2023 19:18

Openmanage plugin wizard 3.2 not working with Nagios XI

I am using the latest version of the DellEMC Openmanage plugin v3.2 and the wizard fails to connect to any systems on my network. All pre-flight checks are satisfied in the wizard's first page but always fails with the error "None of the IP addresses are reachable."

I also get this PHP error - Notice: Undefined variable: sel_host in /usr/local/nagiosxi/html/includes/configwizards/Dell_EMC_OM_NagiosXI_monitoring_wizard/Dell_EMC_OM_NagiosXI_monitoring_wizard.inc.php on line 1105

The Nagios XI system is on Redhat v8.9

Manually running the actual DellEMC plugins from the shell works as expected without error so it appears to be an issue with the plugin wizard.

Moderator

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3.6K Posts

December 15th, 2023 08:26

Hello thanks for choosing Dell. However I'm afraid the questions would be better answered by someone from Nagios XI than myself. I'm sorry I can't be of help this time. We can wait and see what the other community contributors think also 

Respectfully,

Moderator

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3.6K Posts

December 18th, 2023 04:38

Just linking what I found for future reference

https://dell.to/3NxjZ7J

3 Posts

December 18th, 2023 16:20

Nagios support won't help because this is technically a third party plugin.

The link you posted does not help and I have already tried it prior to posting this.

If you can't help, can you link to where someone at Dell can since this is a Dell plugin?

Moderator

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3.3K Posts

December 18th, 2023 18:57

Hello evilcloud,

 

Can you confirm the prerequisites are met?

Page 6 : https://dell.to/3v6ddzL

 

What do you get if you manually execute the dellemc_nagios_discovery_service_utility.py script

 

3 Posts

January 10th, 2024 22:54

Yes, all the prerequisites have been met in the wizard:

Python version (2.7.5 / 3.6.3) or above is installed.
Python argparse module is installed.
Python netaddr module is installed.
OpenManage Python Software Development Kit (OMSDK) module is installed. 

Running dellemc_nagios_discovery_service_utility.py bombs out with the following error:

Process Process-1:
Traceback (most recent call last):
FileNotFoundError: [Errno 2] No such file or directory: '../config/objects/////xx.xx.xx.xx.cfg'

Moderator

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3.1K Posts

January 11th, 2024 05:46

Hi,

 

Based on the installation user guide, can you update Python version to 3.9.6 and above. Can you check the Nagios XI version is 5.8.8.

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