4 Posts

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July 11th, 2022 20:00

Alert! Error initializing PCI Express Slot 4

OptiPlex 980

OptiPlex 980

Greetings Everyone: When I booted up yesterday, I was stopped on the way by this message: "Alert! Error initializing PCI Express Slot 4". I was/am able to boot into Windows (Windows 10 Professional) now by hitting the F1 key, but the error persists every time I restart or reboot.

I read about a similar situation (on another thread here at Dell Forums .. ) that the problem was a couple of burned-out capacitors on the PCIe SAS Controller Card, so I'm wondering 1. if this is also my problem and that, therefore, the fix for the problem is still a valid one (Alert ! Error initializing PCI express slot 4 - Dell Community) and then 2. where to get the replacement parts (either the two capacitors, or a new SAS card instead, if that will work) as my computer was made by Dell in 2010.

My last question concerns the card itself, why do I need it/why do I need an SAS Controller Card? (I have a single, 1TB SSD and therefore, have no use for RAID, that I know of anyway). Can I safely remove the Card altogether, or does it have other necessary functions (other than RAID) that would make that impossible?

Thank you for your help

Kindest Regards,
David

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July 11th, 2022 20:00

I had an old PC that had an add-in RAID controller card.  when there were no RAID drives detected on startup (I had only one hdd), it gave an initialization error.  once I took out the RAID controller card, no more error on boot.

Re: Can I safely remove the SAS controller card altogether

yes.  you do not need it.

Optiplex 980 slots:

PCI (white SLOT 2 & 3, 5V 64bit & 32bit)

PCI Express x16 connector (blue SLOT1)

PCI Express x16 (wired as x4) connector (black Slot 4)

it has only two PCIe slots in addition to two PCI slots. 980980

 

4 Posts

July 11th, 2022 20:00

I thought that I should add that my SAS Controller Card is in my PCI Express Slot 2, while my Slot 4 (the PCI Express slot that the error message is pointing to) appears to be empty.

Thanks again!!

4 Posts

July 11th, 2022 21:00

I'll give it a shot and let you know how it goes tomorrow.

THANK YOU for your help!!

Kindest Regards,
David

4 Posts

July 22nd, 2022 15:00

THANK YOU FOR YOUR HELP @redxps630!! Removing the SAS Card fixed the boot problem that I was having I am happy to report.

Kindest Regards,

David

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