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February 12th, 2022 23:00
alert service mode jumper is set
- I have had this now for nearly 2 years, it happened one week after service care came to an end!!
The first message is "The hardware jumper is removed to override the system password setting. System password has been erased and password cannot be changed. Please connect the hardware jumper to perform any password changes."
I have to press F1 due to "alert service mode jumper is set".
I have tried different jumper positions but PC never shuts down if I change it and this is the only way to start it up and shut down.
Once running it works just as it should.
Any help would be most appreciated...
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DELL-Cares
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February 12th, 2022 23:00
Hello, I see you are looking for technical assistance. If you need our help, you can start a Private message with us and we will be happy to assist you.
Mad-rai
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February 13th, 2022 00:00
Where to send service tag
Mad-rai
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February 13th, 2022 00:00
Sir what we can do for service alert
bradthetechnut
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February 13th, 2022 14:00
Tap on "DELL-Cares." Then scroll down to "Contact Me."
Syon4516
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October 25th, 2023 01:48
How did you fix your problem.
bradthetechnut
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October 26th, 2023 02:33
Jumper should be on PSWRD for system to function.
mubashir alam
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July 12th, 2025 00:17
@DELL-Cares I need your help very much.