I've been struggling for 2 weeks with a Windows update causing a black screen with a moving cursor. The Update is either KB5016616, which is a cumulative update for 21H2. Or it might be KB5016592, says it's an update preview for .Net Framework 3.5 and 4.8.
I have made sure that all Dell drivers are up to date and checked with Intel to see if there were any options there, but I couldn't find anything.
Try a clean Windows 10 install version 21h2 if you do not mind wiping hdd. The most recent version has all the necessary updates embedded in an wholistic package which works better than update on a previously installed version.
Black screen with cursor, otherwise known as a black screen of death error, is typically a result of a Windows system crash – it occurs during a critical error, and the OS is not capable of booting. As a result, all users see is a movable cursor, but nothing else is visible on the screen, apart from a black background.
redxps630
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Posted September 12th, 2022 10:00
Try a clean Windows 10 install version 21h2 if you do not mind wiping hdd. The most recent version has all the necessary updates embedded in an wholistic package which works better than update on a previously installed version.