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April 27th, 2021 22:00

Dell Optiplex 7010 mic not working

So basically I have the MT Dell optiplex 7010, and I have a headset with a mic on it. The headset plugs are split so there is one for sound and one for mic. I plug them both in the 2 ports at front (the sound and mic port) the sound works fine but for some reason the mic doesn’t work. It shows plugged in and connected so I’m not sure what is wrong 

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May 3rd, 2021 11:00

Here's a sample of what you should see.  Difference is Line in is highlighted and not the microphone.  Record tab I was thinking of does say "Recording."  If by chance you're still not seeing the Recording tab, could you please upload a screengrab?  Thanks.

20200502_163334~4.jpg

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April 28th, 2021 16:00

We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.

9 Technologist

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April 28th, 2021 17:00

Control Panel > Speaker icon.  (This isn't the speaker icon on taskbar.)  Record tab > microphone icon > another window opens > Listen tab > Click Listen to this device.

This is whether you have Win7 or 10.

If by chance this doesn't work, please let me/us know.

Desktop is a handy place to have that speaker icon.

1 Rookie

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May 3rd, 2021 06:00

Once I go in from control panel-> speaker icon I don’t see the record tab.

1 Rookie

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May 6th, 2021 16:00

Thank you so much, it’s finally fixed.

9 Technologist

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May 6th, 2021 18:00

You're welcome and I'm glad it's working!!

January 21st, 2023 21:00

Hey, I've been having the same issue for at least an hour now, I've followed this but it's saying that the Line in is not connected, what do I do to solve the issue?

9 Technologist

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January 23rd, 2023 14:00

Did you even get a pop-up asking what's plugged into the Line in?

February 18th, 2023 16:00

nope.

9 Technologist

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February 18th, 2023 21:00

Try a different name brand audio cable.  I ended up leaning it's all too easy to buy a generic cable, like from eBay, and it doesn't work properly.  I've had very good luck with Amazon Basics and BlueRigger (on Amazon) cables.  They're thicker than the cheap stuff and audio quality is better.

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