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October 22nd, 2020 07:00

Dell OptiPlex 7080 SFF, how to create a VLAN?

Good afternoon. A Dell OptiPlex 7080 SFF desktop computer was recently purchased. Intel Q470 chipset, Intel I219LM network interface, Windows 10 Pro (2004). The VLAN tab is missing in the driver properties. It is also not possible to create a VLAN via PowerShell. From the official website intel.ru "Intel Ethernet Adapter Complete Driver Pack" and "PROWinx64" cannot install the driver (v25.4 and others). Error: Cannot install drivers. No Intel(R) Adapters are present in this computer. INTEL technical support writes: for an embedded network card, the vendor may have made changes to the controller to adapt to their system, and these changes are beyond the scope of our support.DELL technical support claims that they did not make any changes to the controller. Installed Windows 10 (1903) on another SSD, the error is the same. How do I create a VLAN?
Currently installed driver version 12.19.0.13 from 26.08.2020.

January 14th, 2021 10:00

Looks like intel was in the process of testing a fix when I reported this, the driver version 25.6 is dated 12/18/2020

This version has solved the issue for the 5080 with I219-LM

 

 

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October 22nd, 2020 07:00

Thank you! We have received the required details. We will work towards a resolution via private messages to ensure the security of your information. In the meanwhile, you may receive assistance or suggestions from the community members as well.

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October 28th, 2020 02:00

Hi,

I am having the same issue with the OptiPlex 7080 model. Can you assist me with this issue?

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October 28th, 2020 09:00

Good evening. Now I'll tell you a fascinating story. All last week I talked with INTEL and DELL technical support. INTEL technical support sent different instructions, all without success, the driver from their website was not installed. One message from INTEL: "For an embedded network card, the manufacturer may have made changes to the controller to accommodate their system, and these changes are beyond our support." DELL claims to have made no changes. They sent links to their drivers, but there is no sense from them. Then they wrote: "since you do not have a hardware problem with the network adapter, then you need to contact extended technical support, but you will have to pay for their help"! O_O I'm a little surprised here, of course. 802.1q functionality is officially announced and should work in the system. The problem is clearly on the DELL side. And to try to solve the error that I think is in UEFI, they offer me to pay money. This is the attitude towards customers. Because of this approach to the buyer, I will never buy DELL equipment again. And so there are 3 options: 1) buy a pci-e network adapter from another manufacturer with support for 802.1q (not INTEL). 2) install Linux for example UBUNTU (20.4 LTS). 3) wait for UEFI and driver updates for the INTEL 219-LM integrated network adapter from DELL, maybe someday they will fix their error.

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October 29th, 2020 04:00

Intel I219LM is a chip not a network adapter

https://www.intel.com/content/www/us/en/products/network-io/ethernet/controllers/connection-i219-lm.html

Installing Intel ANS support for VLAN configuration in Windows Server. You must install Intel® PROSet and Intel ANS to enable VLAN configuration on Intel® Ethernet devices.

Dell does not support desktops with server based hosting.

Windows Server 2016 and later has built-in options for Virtual Local Area Network (VLAN). This process also works in Windows Server 2012 R2.

Neither OS is supported on a 7080.

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October 29th, 2020 10:00

The fact that this is a chip I know, I described figuratively which adapter and its model. For Intel ANS, I wrote to those support and above about this and wrote that I tried to install "Intel Ethernet Adapter Complete Driver Pack" and "PROWinx64", but during installation only the driver was visible, "ANS" did not appear although it should be. Windows Server doesn't interest me, installation problem on Windows 10 in all editions (exactly in 1903, 1909, 2004). Thank you for the link where to report unresolved problems.

December 29th, 2020 09:00

Thanks for sharing your frustrations.  I tried intel's support forums and got punted to Dell support as well.

Seeing this thread, I'm just going to stop here.  No response in 2 months so either you solved the problem or gave up.  I hope you were able to resolve your issue, all I can do is hope you see this and respond back if you did.

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