Dell service manual online retrieve error

I do not recognize that as a Dell site. I have never heard of edgesuite.

that is what machine error is often.  it is not for human to understand.   but I noticed recently multiple model manual has this error, whether it is the online content or pdf link.  try yourself if you may

click on motherboard tab

(I am using chrome Windows 10)

https://www.dell.com/support/manuals/en-us/optiplex-7000-desktop/opti7000mt_sm/working-inside-your-computer?guid=guid-dd3ae169-a824-4f1d-832e-585b176f6faf&lang=en-us

Opened fine for me?


But I never use that view. I always use the PDF link =

https://dl.dell.com/content/manual19103066-optiplex-7000-tower-service-manual.pdf

I just clicked your link and got same error.  try yourself.  could it be you are accessing from Dell internal and do not get error?

yeah it must be my desktop browser.  I clicked your link on my phone and got no error.

@redxps630​ 

Clear your cache, and if you have a Cookie for that site, delete it. Maybe your History for that site too? I use FireFox and when I hit that, even for HERE, I have to clear those.

If on Windows, try a different Browser as a test. I try Edge as a few sites don't like FireFox (yet), and even Chrome on my wife's PC to verify it isn't a total problem. Like you did on the phone.

I used chrome before for Dell manual on same desktop and did not have such issues.

@redxps630​ 

I wonder if it is your ISP?

Today, it appeared we had a 'Spectrum' problem. Not with the Internet, but the VIOP phone. We called a number (it worked 2 days ago) and it said this was a non-working number. Thinking it was dialed wrong, checked the phone recall, and it was correct. So dialed out again, same results. Switched to a Cell phone, same number, worked fine. Mentioned it to the store we called that we got the disconnected number via Spectrum. She replied that the phone was less busy today.

So, it could be the ISP's DNS causing a problem? Could try other DNS's and see I guess?

I used a laptop on same network and it had no error.

and without clearing any cookie or do any reset, the same desktop same chrome browser has no more error now.  it is transient apparently.

@redxps630​ 

Very odd, but it more than likely points to your ISP's DNS Cache? Flushing it might have cleared it as well? IPCONFIG /FLUSH DNS in an Administrator Command Prompt I've used a few times I've seen this happen.

That or use another set, I'm using these now,  

DNS Servers . . . . . . . . . . . : 8.8.8.8
                                          8.8.4.4

Those are Google's, and I am not really 'happy' about possibly having them 'track' me, but I find they work well.