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1 Rookie

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49 Posts

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September 3rd, 2020 22:00

Intel Management & Security Application Error 201 - Aborting

I have a Dell Optiplex 990 MT and whenever I rebot my PC this message shows before loading the operating system.

"intel management & Security application error 201 - aborting"

I have no idea why or how this started but I flashed bios 3 times and it didn't fix it at all.

 

Any advice on how I can fix this?

9 Legend

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47K Posts

September 4th, 2020 07:00

https://www.intel.com/content/www/us/en/support/articles/000025619/software.html

bios A24 and install of latest AMT HECI SOL drivers is required.

https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=c10t9&oscode=biosa&productcode=optiplex-990

https://dl.dell.com/FOLDER05078495M/1/O990-A24.exe

You install ALL of the drivers by downloading cab file

https://downloads.dell.com/FOLDER02161719M/1/990-win7-A10-5GWVN.CAB

then move that file to the MY DOCUMENTS folder.

Then install 7ZIP

https://www.7-zip.org/download.html

Then right click the cab file in my documents and with 7zip say EXTRACT HERE.

While offline you say update my drivers from MY computer instead of from the internet.

This is the procedure for WIN 7 OR 8 OR 10

 

1 Rookie

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49 Posts

September 4th, 2020 07:00

As stated prior, I flashed BIOS 3 times which is the latest A24. It was installed fro a long time before this error started as well. I have all the latest drivers from what I know so no clue what else to do.

9 Legend

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47K Posts

September 4th, 2020 08:00

Bios did not get updated or its corrupted.  F2 should show the version.

You will need to reinstall windows clean and use the cab files to install the drivers.

This 10 year old model is end of life end of support.

INTEL AMT drivers are matched to the AMT VERSION of the bios.

If clean bios install does not work you may have other issues like corrupted files.

Windows 10 is not supported on this model but it does work.

 

1 Rookie

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49 Posts

September 4th, 2020 08:00

BIOS is fine. Any direct links to proper INTEL AMT driver? I have had this error both on windows 7 64 and windows 10 64. I reinstalled 2 times but no luck. Flashed BIOS 3 times with A24. no clue what else to do.

9 Legend

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47K Posts

September 4th, 2020 16:00

 

You install ALL of the drivers by downloading cab file

https://downloads.dell.com/FOLDER02161719M/1/990-win7-A10-5GWVN.CAB

You must move this to MY documents folder.

Then extract the contents via 7zip. This is an installed program.

You Install 7zip so you can extract ALL DRIVERS from the cab file.

There is support for SCCM its not free.  There are no WIN10 drivers and never will be.  That means the drivers built into 10 do not apply to a 10 year old model and never will.

https://www.7-zip.org/download.html

You Right click the cab file in the my documents folder and with 7zip you say extract here.

You then disconnect and go offline and say update my drivers from My computer instead of the internet.

This is a very specific procedure.  Its the same for WIN7 or 8 or 10.

ALL DRIVERS 32 and 64 bit are in the ONE CAB FILE.

There is no further assistance.

Arch Category DeviceDescription Driver Pack Release Info
x64 Audio Realtek ALC269 HD Audi o;Realtek ALC269 HD Au dio Codec;Realtek ALC2 69 Audio ReleaseID:
VJ0P8_A13-00
DellVersion: A13
VendorVersion: 6.0.1.5931
x64 Chipset Intel Chipset ReleaseID:
3RJ4W_A01-00
DellVersion: A01
VendorVersion: 9.2.0.1019
x64 Chipset NEC USB3.0 xHCI ReleaseID:
5XD8K_A01-00
DellVersion: A01
VendorVersion: 2.0.30.0
x64 Chipset Intel Management Engine 7.0 Components for 5 MB ReleaseID:
MPGY4_A05-00
DellVersion: A05
VendorVersion: 7.1.70.1205
x64 Communication Foxconn Serial/Paralle l port PCIE add-in-car d Driver ReleaseID:
DMD90_A04-00
DellVersion: A04
VendorVersion: 7.2.0.0
x64 Dell Data Protection STMicron device driver for Dell Data Encrypt ion Accelerator Card ReleaseID:

DellVersion:
VendorVersion:
x64 Dell Data Protection Dell Data Protection | Access ReleaseID:
X1C1N_A00-00
DellVersion: A09
VendorVersion: 2.3.00003.072
x64 Input Dell Smartcard USB Key board ReleaseID:
207T0_A00-00
DellVersion: A00
VendorVersion: 4.0.8.5
x64 Network Wireless 1520 802.11n MiniCard WLAN for Desk tops;Wireless 1520 802 .11n PCIe WLAN for Des ktops ReleaseID:
C74RH_A36-00
DellVersion: A36
VendorVersion: A36
x64 Network Broadcom BCM95722 PCI- E NIC ReleaseID:
GX1WC_A00-00
DellVersion: A00
VendorVersion: 16.4.0
x64 Network Intel 825xx 10/100/100 0 Ethernet controller; Intel Ethernet Connect ion I2XX;Intel I2xx/82 5xx Gigabit Platform L AN Network Device;Inte l I2xx/825xx Gigabit E thernet Controller; ReleaseID:
NNGMH_A08-00
DellVersion: A08
VendorVersion: 18.1.0.0
x64 Security This is the UPEK Windo ws Biometric Framework (WBF) Driver supporti ng UPEK External USB F ingerprint Reader devi ces attached to system s with Windows 7 Opera ting Systems. ReleaseID:
M7XVP_A00-00
DellVersion: A00
VendorVersion: 1.5.0
x64 Storage Intel Rapid Storage Te chnology (Pre-OS Insta ll);Intel Rapid Storag e Technology ReleaseID:
3H23X_A07-00
DellVersion: A07
VendorVersion: 10.1.0.1008
x64 Video AMD Radeon HD6670(1G G DDR5) ReleaseID:
7RG72_A01-00
DellVersion: A01
VendorVersion: 8.80
x64 Video Intel HD Graphics 2000 /3000;Intel HD Graphic s 2000/3000/4000;Intel HD Graphics 4000;Inte l HD Graphics 2000/250 0/3000/4000;Intel HD, HD 2000/2500/3000/4000 ReleaseID:
XGPWM_A12-00
DellVersion: A12
VendorVersion: 9.17.10.3040
x64 Video AMD Radeon HD6450(1G D DR3);AMD Radeon HD6350 (512M DDR3).;AMD Radeo n HD6450(1G DDR3). ReleaseID:
WPCTP_A00-00
DellVersion: A04
VendorVersion: 8.922
x86 Audio Realtek ALC269 HD Audi o;Realtek ALC269 HD Au dio Codec;Realtek ALC2 69 Audio ReleaseID:
VJ0P8_A13-00
DellVersion: A13
VendorVersion: 6.0.1.5931
x86 Chipset Intel Chipset ReleaseID:
3RJ4W_A01-00
DellVersion: A01
VendorVersion: 9.2.0.1019
x86 Chipset NEC USB3.0 xHCI ReleaseID:
5XD8K_A01-00
DellVersion: A01
VendorVersion: 2.0.30.0
x86 Chipset Intel Management Engin e 7.0 Components for 5 MB ReleaseID:
MPGY4_A05-00
DellVersion: A05
VendorVersion: 7.1.70.1205
x86 Communication Foxconn Serial/Paralle l port PCIE add-in-car d Driver ReleaseID:
DMD90_A04-00
DellVersion: A04
VendorVersion: 7.2.0.0
x86 Dell Data Protection STMicron device driver for Dell Data Encrypt ion Accelerator Card ReleaseID:

DellVersion:
VendorVersion:
x86 Dell Data Protection Dell Data Protection | Access ReleaseID:
R5JT9_A00-00
DellVersion: A09
VendorVersion: 2.3.00003.071
x86 Input Dell Smartcard USB Key board ReleaseID:
207T0_A00-00
DellVersion: A00
VendorVersion: 4.0.8.5
x86 Network Broadcom BCM95722 PCI- E NIC ReleaseID:
12PMV_A00-00
DellVersion: A00
VendorVersion: 16.4.0
x86 Network Wireless 1520 802.11n MiniCard WLAN for Desk tops;Wireless 1520 802 .11n PCIe WLAN for Des ktops ReleaseID:
C74RH_A36-00
DellVersion: A36
VendorVersion: A36
x86 Network Intel 825xx 10/100/100 0 Ethernet controller; Intel Ethernet Connect ion I2XX;Intel I2xx/82 5xx Gigabit Platform L AN Network Device;Inte l I2xx/825xx Gigabit E thernet Controller; ReleaseID:
NNGMH_A08-00
DellVersion: A08
VendorVersion: 18.1.0.0
x86 Security This is the UPEK Windo ws Biometric Framework (WBF) Driver supporti ng UPEK External USB F ingerprint Reader devi ces attached to system s with Windows 7 Opera ting Systems. ReleaseID:
10CT3_A00-00
DellVersion: A00
VendorVersion: 1.5.0
x86 Storage Intel Rapid Storage Te chnology (Pre-OS Insta ll);Intel Rapid Storag e Technology ReleaseID:
3H23X_A07-00
DellVersion: A07
VendorVersion: 10.1.0.1008
x86 Video Intel HD Graphics 2000 /3000;Intel HD Graphic s 2000/3000/4000;Intel HD Graphics 4000;Inte l HD Graphics 2000/250 0/3000/4000;Intel HD, HD 2000/2500/3000/4000 ReleaseID:
3WRFM_A12-00
DellVersion: A12
VendorVersion: 9.17.10.3040
x86 Video AMD Radeon HD6670(1G G DDR5) ReleaseID:
7RG72_A01-00
DellVersion: A01
VendorVersion: 8.80
x86 Video AMD Radeon HD6450(1G D DR3);AMD Radeon HD6350 (512M DDR3).;AMD Radeo n HD6450(1G DDR3). ReleaseID:
WPCTP_A00-00
DellVersion: A04
VendorVersion: 8.922

 

 

1 Rookie

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49 Posts

September 5th, 2020 02:00

I assumed bios would resolve it but I can't get it to fix it. I have no idea what SCCM is. I have already done everything on the list of to dos but it's still there.

9 Legend

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47K Posts

September 5th, 2020 03:00

If you have latest bios and clean non corrupted install and you install the drivers via the extracted cab file in my documents it works.

Do not download a tool that claims to fix this its malware or ransomware.

No such TOOL exists from INTEL or Dell or Microsoft.

I dId it yesterday clean install offline and it works fine. There is support for

System Center Configuration Manager SCCM its not free.

You cannot point to a cab file.  The contents MUST BE extracted to the MY DOCUMENTS folder.  You install and use 7zip for that by right clicking the cab file moved to MY DOCUMENTS and say EXTRACT HERE.

Once thats done you go into device manager and update drivers including storage and INTEL AMT and any other yellow ! by right clicking while offline and saying update my pc drivers from this computer not from the internet.  It will automatically look in the my documents folder and find the drivers.

https://www.7-zip.org/download.html

https://www.dell.com/support/article/en-us/sln312414/dell-command-deploy-driver-packs-for-enterprise-client-os-deployment?lang=en

Dell Command | Deploy Driver Pack contains the drivers in the form of .CAB files for Dell commercial client systems. The Driver Packs help with the Windows operating system deployment process by using Microsoft End Point Manager Configuration Manager (MEMCM) or Microsoft System Center Configuration Manager (SCCM), and Microsoft Deployment Toolkit (MDT).

System Specific Driver pack CAB file


https://www.dell.com/support/article/en-us/how13802/optiplex-990-windows-7-driver-cab?lang=en

 

WinPE Driver packs are designed to provide required drivers for WinPE to boot a Dell Latitude, OptiPlex, or Dell Precision workstation for operating system deployment.

Dell Family Driver Packs are designed to deploy on multiple models, and are supported by the Dell configuration services.

WinPE and Family Driver Packs Download Link
WinPE Driver Packs

Click Here

Family Driver Packs

Click Here

 

Resources

New to Driver Packs? - .Driver pack documentation and Walk-Throughs
Release Schedule - Release schedule
FAQ - Deployment FAQ page
Discussion Forums - Discussion forums
Automation - Automate your driver management by leveraging the Driver Pack Catalog.
Information on Family Driver Packs - Configuration Services

9 Legend

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47K Posts

September 5th, 2020 04:00

Clear Bios, Disable AMT in bios.

Uninstall AMT drivers.

The error will stop.


There are two places to disable AMT feature


1. In BIOS Intel AMT (Enabled,Disabled)
2.CTRL+P to go AMT Menu(Inte ME Control state(Enabled,Disabled)

 

1 Rookie

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49 Posts

September 5th, 2020 04:00

@speedstep, I see nothing that says AMT. I have no clue what you are saying. It just doesn't exist in my BIOS as you describe it and I get nothing when I select CONTROL + P. I am pulling my hair out here.

1 Rookie

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49 Posts

September 5th, 2020 04:00

I did everything properly and the error is still there. I am at a loss at this point. I thank you for your time and effort though. I appreciate you @speedstep 

1 Rookie

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49 Posts

September 5th, 2020 06:00

@speedstep, I used this SOLUTION to resolve it. I wanna thank you for helping me.

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