We don’t swap out any of the devices. If we swap out a keyboard, we swap out the usb and mouse with all new set. They devices never go farther than 3ft from the pc.
I found that it's a matched set of 3 (including the USB dongle) ... matched frequencies ... no swapping allowed. Pretty sure each set uses 1 of 10 (or more) different frequencies.
The mouse works just fine, but we get nothing from keyboard. We have replaced batteries with brand new ones and still nothing. There are no lights on the keyboard at all.
That was just from my notes. Maybe it doesn't apply.
I'm also a little surprised you are trying to use these in a business setting, not to mention so many.
If the keyboards are dead with new batteries (1.5-volt Duracell Alkaline , non-rechargeable ), sounds like they are broken and will have to be replaced.
dbrown440
3 Posts
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February 21st, 2019 15:00
We don’t swap out any of the devices. If we swap out a keyboard, we swap out the usb and mouse with all new set. They devices never go farther than 3ft from the pc.
We do have roughly 14 in close proximity.
Tesla1856
8 Wizard
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17.4K Posts
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February 21st, 2019 15:00
I have some experience with a similar Dell set.
I found that it's a matched set of 3 (including the USB dongle) ... matched frequencies ... no swapping allowed. Pretty sure each set uses 1 of 10 (or more) different frequencies.
Also, the range is short (like under 3 ft).
Tesla1856
8 Wizard
•
17.4K Posts
0
February 21st, 2019 20:00
That was just from my notes. Maybe it doesn't apply.
I'm also a little surprised you are trying to use these in a business setting, not to mention so many.
If the keyboards are dead with new batteries (1.5-volt Duracell Alkaline , non-rechargeable ), sounds like they are broken and will have to be replaced.