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March 20th, 2021 00:00

Optiplex 3020 Mt GPU not working! HELP

i have a 3020 Mt with a r5 340 gpu installed I get hdmi out and display works also is a dell card from different pc.

I have a gigabyte Gt 1030 2gb ocgpu when I install it there's fans spinning and acts like it's working but when hdmi is plugged into it no display comes on. I know it's just pcie power no other Pwr required...

Maybe bios settings need to be changed which I haven't done much of??? Also I have no vga to try onboard video while gpu is installed, I'm stuck installing r5 340 to get display and see bios being I only have my hdmi cable to my small hdtv to work with.

Any help or bios instructions for help would be so appreciated,

I will be at work all day going insane wondering what's going on with this issue and when I'm off work I can't wait to try and fix this issue.

 

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March 20th, 2021 08:00

Re: when hdmi is plugged into it no display comes on

you should not need to change anything in bios to use this card.  I would load default bios setting using the working R5 340 card, then swap to gt1030 to try again.  If still no video, it can be assumed this gt1030 is bad, unless you can test it in another desktop pc to verify it works.

March 20th, 2021 13:00

Ok will try that and then try gt1030 in different pc to check if it's good, which will b a task cuz I need to throw something together with my spare parts lol. 

I read something about the bios setting UEFI being an issue if not at correct setting as far as dells recognizing non dell cards but not sure I'll b back to update wen I learn more

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March 20th, 2021 18:00

Re: I read something about the bios setting UEFI being an issue if not at correct setting as far as dells recognizing non dell cards

that may refer to secure boot in UEFI. 

you can try set 3020 bios to legacy boot

go to “Advanced Boot Options” in bios

“Enable Legacy Option ROMs”, Enabled (Default)

11 Legend

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March 20th, 2021 20:00

Non DELL CARDS will require secure boot off  in bios.

https://nvidia.custhelp.com/app/answers/detail/a_id/3156

When an after-market graphics card is installed into a motherboard with UEFI enabled in the system BIOS, or if the system is a certified Windows 8 PC with Secure Boot enabled, the system may not boot.

UEFI is a new system BIOS feature that is provided on most new motherboards. A UEFI system BIOS is required in order for the Windows 8 Secure Boot feature to work. Secure boot is enabled by default on certified Windows 8 PCs.

In order to get the PC to boot with a graphics card that does not contain UEFI firmware, the end-user must first disable the secure boot feature in the system's SBIOS before installing the graphics card.

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March 20th, 2021 20:00

@redxps630 

"you should not need to change anything in bios to use this card."

That is incorrect.

https://nvidia.custhelp.com/app/answers/detail/a_id/3156/

NON Dell cards require secure boot off.

When an after-market graphics card is installed into a motherboard with UEFI enabled in the system BIOS, or if the system is a certified Windows 8 PC with Secure Boot enabled, the system may not boot.

UEFI is a new system BIOS feature that is provided on most new motherboards. A UEFI system BIOS is required in order for the Windows 8 Secure Boot feature to work. Secure boot is enabled by default on certified Windows 8 PCs.

In order to get the PC to boot with a graphics card that does not contain UEFI firmware, the end-user must first disable the secure boot feature in the system's SBIOS before installing the graphics card.

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