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December 7th, 2018 20:00

optiplex 390 - screen smudged

Hello everybody!

I have been updated driver for VGA to new version, then I restart the PC. Suddenly, the screen was dimmed and down. My PC version is Dell Optilex 390. Help me ! Plz

7 Technologist

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9.4K Posts

December 9th, 2018 21:00

So your screen worked fine before you updated the driver?  It almost sounds like a virus was downloaded instead.  If your monitor is working, there's no need to "update the driver" for it.

When I thought I needed a certain driver, I ran across too many sites that want to download things other than the driver I was looking for.

One safe place to update drivers is Dell.com.  It downloaded Support Assist first, but at least I knew where it was coming from.  By any chance do you have a reference of where the supposed driver came from?

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