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Optiplex 755 start up problem
Hi guys
A week ago my g/f's Optiplex 755 was working fine then when she pushed the startup button the amber flashing light came on so she waited for 10 to 15 minutes when her desktop appeared normally, later on she turned the pc off the next day the same thing happened but it took 25 to 30 minutes for the desktop to appear with the green startup button, the following day it took 45 minutes same thing happened after waiting while the amber light was still flashing the green light appeared once again so for the past few days shes been leaving the pc on and transferring all her files on on a removable disk.
The number 2 light appears when shes on her desktop and the green startup button is green, she now fears if she turns it off the desktop it wont appear again so I cant tell ya what lights appears on her startup, she as no pci card installed and hasn't changed anything
Hoping to find a solution to her problem and that its not her motherboard !
Thank you
Rick
speedstep
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November 4th, 2020 10:00
Failing power supply and hard drive are not uncommon for a 12 year old model.
speedstep
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November 5th, 2020 00:00
There are Various Sizes
MT (Mini Tower)
DT (Desktop)
MFF (Micro Form Factor)
SFF (Small Form Factor)
USFF (Ultra Small Form Factor)
Dell 305W Power Supply Optiplex 330 740 745 755 T553C GK929 HK595 XK376
BIGGEST ONE NEEDS 305W power supply
https://www.newegg.com/p/2S7-00DA-00VZ4
Newer Models have the Micro size that uses laptop style brick for power supply.
speedstep
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November 6th, 2020 00:00
Xk376 is the 305W for tower so yes thats another part.
For Optiplex Gx755 Mini Tower
Rickwar
17 Posts
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December 18th, 2020 18:00
Hi Brad
Well after finally receiving my harness and a shipping error I plugged it in the PSU and tried it on my own Dell and all worked great.
So a very special Thanks to Bradthetechnutfor for all your help and speedstep
Wishing you a very Happy Holiday Season
bradthetechnut
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November 4th, 2020 18:00
Flashing amber power light means bad PSU.
The #2 light means bad PCI device, but you said you had none of those installed.
Rickwar
17 Posts
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November 4th, 2020 18:00
Thanks speedstep but the above links only brings me to my g/f's tag # and warranty which isn't valid.
Does anyone else have any idea what could be the problem the pc does work but takes a long time to finally get to the green light after the startup with the amber flashing light, once it finally boots to the desktop the pc works fine but with the #2 light still on ?
Thanks
Rickwar
17 Posts
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November 4th, 2020 21:00
Thanks Brad
So can a faulty PSU still startup the pc after a certain time as I mentioned above ?
Also does remove all external peripherals including the mouse, keyboard, printer, and sound connectors
Much appreciated
Rickwar
17 Posts
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November 5th, 2020 00:00
I forgot to ad seeing one of my computers is the same as my g/f and I swap out my PSU and try it on hers if all works right
Would this psu be the one I need to buy
https://www.newegg.ca/p/2AN-001M-00551?Description=Dell%20Optiplex%20755%20Power%20Supply&cm_re=Dell_Optiplex%20755%20Power%20Supply-_-9SIAHFJ87C0326-_-Product
My optiplex is the first one on the left, Thanks again
Rickwar
17 Posts
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November 5th, 2020 18:00
bradthetechnut
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November 6th, 2020 11:00
Hi @Rickwar,
It looks like you're all squared away on PSU's now with speedstep's links and part #? The first one you had picked out is for the DT model.
Rickwar
17 Posts
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November 6th, 2020 21:00
Thanks a bunch speedstep much appreciated mate
I took the PSU out of my own Dell so hoping that all works fine on my g/f pc Ill be driving up to see her Monday.
So til I can confirm I'll leave the topic open
Wishing you a relaxing weekend
Rickwar
17 Posts
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November 6th, 2020 22:00
Hi Brad
Yep psu wise all info is good, know all I got to find out if that will fix my G/F'S pc
Will see her Monday will let you guys know
All the best
Rick
Rickwar
17 Posts
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November 19th, 2020 20:00
Hi guys
So sorry for the late reply, well I did install my psu in my g/f Dell and all is well so I left it in her pc and ordered a new one which I should get soon so great and thanks so very much for you help
Just one more thing tho and I didn't see the need to start a new topic
When I started up her pc I got a message from the bios stating that there was no Sata 3 found here's the message
I'm sure I installed the connections right, her pc as two hard drives ''multiboot' on normal start up she chooses Windows 7 or XP so I assume that those two drives would be Sata 1 and 2, she also as two optical drives DVD reader and a Dvd RW the first Sata connector is inserted in her DVD reader and the second in the DVD RW so my question is would Sata3 be connected to her DVD reader and could it be a faulty connection ?
When she chooses F1 her multiboot screen appears normally and she can access what ever Windows version she wishes to launch
Thanks for reading this and hopefully put this to bed once and for all
Rick
Rickwar
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November 20th, 2020 21:00
Hi
Well I received the new PS and Ive been trying to figure out where my connector cables are ? on the link I posted above there seems to be two different pictures of the PSU, so thinking it was the same thing ''both are the same number and part'' with the cables inside where the black square is where I though they had put the cables?
Here's the link as above
https://www.newegg.ca/p/1A0-002Y-008X0?Description=Dell%20305W%20Power%20Supply&cm_re=Dell_305W%20Power%20Supply-_-9SIAHFJ87C6545-_-Product
So can you tell me if that's the wrong psu, or if I need the one with the cables appearing, changed many psu over the years but this is a first and feel like trowing the whole thing out of the window
This is the one I received
Thanks again guys
bradthetechnut
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November 21st, 2020 13:00
You already swapped PSU's with your g/f's PC. If the connectors aren't matching up, you may have the wrong PSU.
Optiplex 755 Tech Guide shows where the connections are on the MB (if it helps).
Hopefully the PSU you bought came with something for a return policy along as it isn't a matchup.
The connecors should come out of 2 different places. Checkout the PSU in my previous 755 MT, with MB 24-pin connection by itself: