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October 7th, 2023 18:35

Optiplex Micro Plus 7010 : Audio Input Issue

OptiPlex Micro Plus 7010

OptiPlex Micro Plus 7010

Hello,
When I try to play my analog cassette tape player through the 1/8" mini jack input on the front of the computer, it doesn't work.  (I select the "line in" setting from the pop-up menu when I plug the cord into the computer.)
Any help would be appreciated.

BagginGar

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October 7th, 2023 23:30

Right click speaker icon in taskbar.  Open "Sounds."  A small window should open.  Select Record tab.  Double-click microphone icon.  Another window opens.  Select Listen tab.  Check box that says "Listen to this device."  It is unchecked by default.

I also have a cassette deck hooked up to my PC.  That should work.
isGoodTroubleshooting

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October 10th, 2023 18:14

Finally found the "listen" tab" and fixed the setting.  Watched a brief YouTube video that had me access Sound controls via mmsys.cpl  This resulted in a different window than was available through the regular Settings menu, or doing a right-click on the volume icon menu.  (Neither of those avenues produced the "listen" option.)

bradthetechnut, thanks for all of your help!

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October 8th, 2023 19:14

Thanks, bradthetechnut!

I'm using Windows 11.  So, the popups / tabs are a little different from what you described / displayed.  Even so, your guidance set me on the right path.  I believe I've got the input set properly, now.  ("microphone test" shows a good response on the visual sound bar.)  Now, the problem is... I'm not hearing the cassette deck sound through my computer speaker when I play it.  I looked at output settings but couldn't figure out what to do.  (Don't see a "listen" tab.)  Any tips on that?

(edited)

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October 8th, 2023 19:19

This is what I see...

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October 9th, 2023 02:47

You may have to select "Allow" for "Allow apps and Windows to use this device for audio.

If still no go, right click speaker icon in taskbar again.  Click on Sound Mixer.  Available volumes will open up.  You should see a volume for your speakers.

The only other thing I can think of is download Waves MaxxAudio Pro and see what you can do with it.  It's pretty simple.

Hopefully something works out there.  I haven't had to deal with single jacks for input/output.  Is the jack in the rear output or input only?

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October 9th, 2023 02:53

Even though this might be different in Win11 - Right click speaker in taskbar.  The next window that opens should already be on the Playback tab.  Click on your speakers.

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October 9th, 2023 19:00

Thanks for the help, but I can't seem to get anything to work.  The computer is managing just fine for digitizing analog sound input using an editing program (Audacity).  In other words, I can record the input, and then playback the recording just fine, but I can't hear the actual input, whether recording, or not, even though the display bar in the settings window shows the volume fluctuations while I'm playing the input.

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October 10th, 2023 00:53

Sorry to see it's still not working like it should.  I've used Nero Wave Edit and Audacity.

I'm out of ideas to directly solve the problem.  Makes me wish I was there to have a go at it.

However, there's the "Get Help Now" button on the bottom right.  May be somebody with Win11 will chime in.

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October 10th, 2023 02:33

Even though I have Win10, I dug around on my PC.  "Listen to this device" should be the only barrier I know of if it's unchecked.  Make sure it's checked for all shown input devices, including line-in.

In my 1st post, I mistakenly said "microphone" instead of "line-in."

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October 10th, 2023 02:39

What have you all tried?  Did you try changing the following audio setting to "Allow"?

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October 11th, 2023 02:31

@BagginGar 

Glad you got it working.  Win11 sure did make it a pain.  By any chance do you have a screengrab of the window you found?  Or is it just like the one I screengrabbed?

Link to the YouTube video might also be helpful for other users.

(edited)

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October 11th, 2023 06:00

The Sound settings in Windows 11 is the same, see screenshot below.

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October 11th, 2023 18:57

@Chino de Oro 

Thanks Chino!!  :)  I thought there just had to be a way of accessing those windows without having to do a command prompt.  I was ready to ask Baggin if opening Sounds from the Control Panel was attempted.

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October 11th, 2023 20:07

You are welcome and you were right to give OP the key solution click on listen to this device in listen tab.  OP just did not know that it could be access through the Control Panel.  I thought to post the screenshot as you requested which can be helpful for other users.

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