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November 28th, 2018 07:00
Realtek driver installation failure Windows 7 Ultimate 64bit
Hey there, i recently got a Optiplex 7020 and wanted to set it up to my liking, when installing the latest realtek driver for the Dell brand i keep getting this error message upon installation as seen in this image
I've tried using the Dell Support Assist to no avail, i've installed the Intel Chipset Device Software at least two times now, even once manually where i was told to downgrade because apparently i had a "newer" version. Any help would be appreciated!
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speedstep
9 Legend
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47K Posts
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November 28th, 2018 07:00
You can't install WDDM 1.3 WIN10 drivers on WDDM 1.1 Windows 7.
There are no updated drivers or features for Windows 7 because its in end of support mode now. You should uninstall Dell support assist because it to is end of life end of support.
Client operating systems End of mainstream support End of extended support
You need to install 7 zip then extract the Cab file into the documents folder
and then update drivers from your pc instead of the internet.
https://downloads.dell.com/FOLDER04898549M/1/7020-WIN7-A08-M8FMR.CAB
Arch Category Device Description Previous CAB Current CAB Status
Realtek combined High-Definition Audio Driver
DellVersion: A10
VendorVersion: 6.0.1.6068
No Change
Intel(R) Smart Connect Technology Application
DellVersion: A00
VendorVersion: 5.0.10.2848
No Change
Intel Chipset Device Software Driver
DellVersion: A00
VendorVersion: 10.0.13
No Change
Intel USB3.0 xHCI Driver
DellVersion: A04
VendorVersion: 2.5.3.34
No Change
Intel(R) Rapid Start Technology Application
DellVersion: A02
VendorVersion: 3.0.0.1056
No Change
Intel Management Engine Components Installer Driver
DellVersion: A00
VendorVersion: 11.7.0.1035
Updated
Sunix Serial / Parallel card
DellVersion: A05
VendorVersion: 7.2.0.0
No Change
Dell USB Smartcard Keyboard Driver
DellVersion: A00
VendorVersion: 1.0
No Change
Intel I2xx/825xx 10/100/1000 Ethernet Network Drivers
DellVersion: A12
VendorVersion: 20.2.0.0
No Change
Dell Wireless 1540 Driver
DellVersion: A01
VendorVersion: 5.100.82.112
No Change
Dell Data Protection | Encryption
DellVersion: A18
VendorVersion: 8.9.1.1366
No Change
Intel Rapid Storage Technology Driver and Management Console
DellVersion: A00
VendorVersion: 13.0.0.1098
No Change
AMD Radeon R5 240,R7 250 Graphic Driver
DellVersion: A00
VendorVersion: 15.201.2201
No Change
Intel Graphics HD 4200/4400/4600/5000/5100/5200/5300/5500 Graphics Driver
DellVersion: A17
VendorVersion: 10.18.14.4432
No Change
Realtek combined High-Definition Audio Driver
DellVersion: A10
VendorVersion: 6.0.1.6068
No Change
Intel(R) Smart Connect Technology Application
DellVersion: A00
VendorVersion: 5.0.10.2848
No Change
Intel Chipset Device Software Driver
DellVersion: A00
VendorVersion: 10.0.13
No Change
Intel USB3.0 xHCI Driver
DellVersion: A04
VendorVersion: 2.5.3.34
No Change
Intel(R) Rapid Start Technology Application
DellVersion: A02
VendorVersion: 3.0.0.1056
No Change
Intel Management Engine Components Installer Driver
DellVersion: A01
VendorVersion: 11.5.0.1020
Updated
Sunix Serial / Parallel card
DellVersion: A05
VendorVersion: 7.2.0.0
No Change
Dell USB Smartcard Keyboard Driver
DellVersion: A00
VendorVersion: 1.0
No Change
Intel I2xx/825xx 10/100/1000 Ethernet Network Drivers
DellVersion: A12
VendorVersion: 20.2.0.0
No Change
Dell Wireless 1540 Driver
DellVersion: A01
VendorVersion: 5.100.82.112
No Change
Dell Data Protection | Encryption
DellVersion: A18
VendorVersion: 8.9.1.1366
No Change
Intel Rapid Storage Technology Driver and Management Console
DellVersion: A00
VendorVersion: 13.0.0.1098
No Change
Intel Graphics HD 4200/4400/4600/5000/5100/5200/5300/5500 Graphics Driver
DellVersion: A17
VendorVersion: 10.18.14.4432
No Change
AMD Radeon R5 240,R7 250 Graphic Driver
DellVersion: A00
VendorVersion: 15.201.2201
No Change
erpster05
2 Intern
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219 Posts
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December 22nd, 2018 15:00
The Realtek audio 6.0.1.8351 driver is not compatible with the Optiplex 7020 machine.
But a Realtek v6.0.1.6125 A10 driver (released July 2018 for certain Latitude laptops) might work since it does fix a BSOD problem in Win7.