CounterMader

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6 years ago

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November 26th, 2020 02:00

Solid Green, 3 and 4 not blinking

Hi.

I have an old Dell 780 SFF and I started it without RAM modules, But diagnostic lights show that:Captwure

Based on Dell 780 Service Manual, When we start PC without RAM module, The diagnostic lights must turn on in following pattern:

Capture

This is my question: This is a normal error or no? How can I fix it?

In this time, RAM module isn't available for me; But if I must test it with a RAM, I will find one.(if that isn't a normal error)

Thanks. 

  • speedstep

    11 Legend

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    Posted November 26th, 2020 23:00

    One beep means it says system halted unsupported video configuration.

    MSDOS VESA Video mode 103 is required to display something like F2 bios setup.  You can only use a legacy X16 video card. You cannot use M2 to PCI-E storage in the X16 slot nor can you use other storage or network controllers in the X16 slot.  Its video only. Take out all cards and disconnect all storage then test with one ram stick and onboard vga.

    System halted!
    Attention: Unsupported Video Configuration Detected

    Action is Required

    This computer has an add-in graphics card, but the monitor is plugged
    into the integrated video connector.
    To attach the monitor cable to the add-in graphics card:

    1. Shut down the computer
    2. Plug the monitor cable into the add-in graphics card connector.
    This may require a video adapter or video adapter cable.
    (provided with the system)
    3. Turn on the computer.



    This message should not appear after completing these steps.
    For more information or help, please refer to the system documentation

    Cannot use onboard when card is in X16 slot. Cannot be M2 NVME card can only be VIDEO cardCannot use onboard when card is in X16 slot. Cannot be M2 NVME card can only be VIDEO card

    This requires VESA Mode 103 in biosThis requires VESA Mode 103 in bios

     

     

  • redxps630

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    Posted November 26th, 2020 07:00

    I would not hang my hat too much on the Dell diagnostic lights. I found them often not helpful pointing to real underlying issue. If you test system without ram it should normally beep.
  • 1434

    0

    Posted November 26th, 2020 10:00

    Thanks for your help.

    But just one beep is enough?(because I just hear one beep while PC is starting) 

  • redxps630

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    Posted November 26th, 2020 15:00

    One beep is normal when ram is installed and system starting normally.