SupportAssist: Cannot access "Get Drivers and Downloads"

Sorry . . .   My PC is an Optiplex 7780 AIO.

The SupportAssist app is up to date . . . 

Here is what the app looks like when opened.  Noticed the "last run" info missing:

"There aint no freaky creepy dilemma . . . "

Hey, you don't have to be so rude to me.  Please don't help me anymore.

You mean from company or community? 

I had the same problem a couple of times on my Alienware Aurora R 13, its not a desktop related, its a program issue , maybe closed while doing run or something else.

You might un-install support assist, reboot and install program again.

Then listen carefull to those Moderators, they are here to help you.

Answer for you next post, remove DellSupportAssist

and conferm all the asks, then reboot your system,. and install supportassist again

There aint no freaky creepy dilemma since the is only 1 supportassist in Config Windows ^^

Un-install, reboot and go to dell website or Alienware update stand alone program and re-install support assist again, make sure you run properly the program, never close it. and do nothing while run program

Usually the Dell company techs start messaging me for more info . . . 

OK, here's a bit of dilemma.  There are several Dell programs installed.  Which of these do I uninstall?

Thanks!  I will give that a try if the Dell tech folks don't respond to this thread.

I''m not rude, i told you 3 times only un-install supportassist, you dont have to make a screenshot of that..

and oke, no worries, ill keep silence

This is the driver that  SupportAssist if it tries to download and install:

Systems Management / Dell Command /  Update Windows Universal Application  (Version 4.6.0)

Its a Command...no big deal. Install again, when you face the same problems i strongly advise to contact DELL- Cares.

i had the same problems, and they are solved after a reinstall. 

I've re-installed SupportAssist twice now.  And each time I try to download and install the Command Update, it hangs up SupportAssist again.  Now I have SupportAssist re-installed (again) and I'm not attempting to download the Command Update.