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2411
June 29th, 2020 14:00
Windows 10 2004 - No Onboard Intel Graphics
Hey,
Has anyone had issues with the onboard intel graphics showing up in 2004? I had no issues with 1909 but now all I see is my secondary AMD card by default. If I start up windows with something connected to the onboard ports, I can see it but if not, I only see the AMD secondary card.
Its not necessarily an issue but an annoyance because it looks like something is wrong and if you need to add a monitor, you now have to shut down, connect and turn it on. You use to be able to just see both, even if you just had something plugged into the secondary AMD and when you needed to add a monitor, just plug it in and configure on the fly.
If it makes a difference, these are a bunch of 9020 SFF's.
Thanks,
Steven
speedstep
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47K Posts
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June 29th, 2020 16:00
Everyone will have issues. Some models do not allow onboard video to be used if you have a video card in the slot. This is not a supported configuration.
Which Model Dell are we talking about? What Size is it?
You will need the OEM Windows VISTA or WIN7 Video Driver.
You may also need the OEM Audio Codec (Realtek, Soundmax, etc)
Windows 10 release history
▶ Version 2004 (OS build 19041)
▶ Version 1909 (OS build 18363)
▶ Version 1903 (OS build 18362)
▶ Version 1809 (OS build 17763)
▶ Version 1803 (OS build 17134)
▶ Version 1709 (OS build 16299)
▶ Version 1703 (OS build 15063) - End of service
▶ Version 1607 (OS build 14393)
▶ Version 1511 (OS build 10586) - End of service
▶ Version 1507 (OS build 10240)
Video whether from INTEL or ATI or NVIDIA etc stops
working and will not AUTO install when your video becomes LEGACY.
What you must do.
Install DirectX June 2010
https://www.microsoft.com/en-us/download/details.aspx?id=8109
You download the file.
You extract into a folder I call mine DX90C
Once extracted you run as administrator and exe file in the folder called DXSETUP.exe
Enable Legacy Components (Direct Play)
Control Panel\All Control Panel Items\Programs and Features
speedstep
11 Legend
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47K Posts
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June 30th, 2020 11:00
Intel 4th and 5th Gen graphics. Dell OptiPlex 3020, 3020M, 3030 All-in-One, 7020, 9020, 9020M, 9020 All-in-One, 9030 All-in-One, and Precision T1700 that run Windows 10 (64-bit) .More details
http://downloads.dell.com/FOLDER05384356M/4/Intel-HD-4000-and-5000-Series-Graphics-Driver_4KV26_WIN_20.19.15.5063_A08_03.EXE
spenny2
2 Posts
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June 30th, 2020 06:00
They are all 9020 SFF's and up until 2004, they had no issues. They had all been set to Auto in the bios and even if you only had something connected to the secondary AMD card, it would still show both adapters and it was plug-n-play. Now, it only shows when you have something connected on bootup and you cannot plug anything in after bootup, it will just not work until you shut down and then connect.
speedstep
11 Legend
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47K Posts
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June 30th, 2020 07:00
Current DCH Driver model is for 6th Gen and Newer.
This means Gen1 thru 5 Core Series are legacy.
So you have to clean install legacy driver.