Start a Conversation

Solved!

Go to Solution

749

February 1st, 2023 19:00

R730 fans turn at high speed

Hi guys,

I just installed a Nvidia Quadro P4000 into my R730 and after powering up, the fans turn at 15k rpm, even if CPU is at zero %.

Temperature inside is at 24 celcius
PSU usage: 252 watts
CPU 1 temp: 36 celcius
CPU 2 temp: 37 celcius


MY CONFIG:

2x Xeon e5-2680v4
128gb ram
2x HDD 1.2TB 12k
2x 750w PSU


If I remove the card, fans are turning at lower speed.

See images for more informations, also, I don't know why but iDrac is french and Windows in English...anyway, I think that you guys are enough smart to understand these picture.

CPU Temp.pngFans config.pngFans info.pngSystem info-2.pngSystem info.png

4 Posts

February 2nd, 2023 20:00

ok, I understand, but I have finally found a way to slow down the speed even if Dell didn't support P4000.

You should told me that this issue was cause by the third-party PCIe Card Cooling response and that there was I way to solve that issue. Instead, I only have an answer like: it is not supported. But wait, there is a way that support just tell me: you should disable the third-party PCIe Card cooling response. 

I understand that iDrac cannot manage it (my GPU card), but you guys should be able to help us. So, for others who need real help, cause I know that a lot of people are getting issue with it,  here it is:

 

Step 1: Enable IPMI
For this step enter your Dell servers setup/config screen and get to the remote access configuration/iDRAC setup. In the iDRAC setup you need to do all of the standard stuff like assigning an IP and setting user credentials etc, but you MUST also turn set “Enable IPMI over LAN” to yes. This setting is crucial to completing the steps below successfully.

Step 2: Get IPMI tools
Linux users can use their preferred package/distribution method to obtain ipmitool while Windows users will need to grab the Dell OpenManage BMC Utility and get it installed.

Next, open up and command prompt and navigate to the directory the BMC utility installed to, on my system this was: C:\Program Files (x86)\Dell\SysMgt\bmc\

From there go you will see several files, the program that we are using here is ipmitool.exe. Go ahead and run ipmitools.exe without any switches/arguments just to make sure its installed and working.

Step 3:
The third and final step is essentially ‘the fix’. This is where you can check the status, and then disable or enable the systems cooling response to third party cards that are installed on the PCIe bus. This part was a little frustrating at first because I was working in the right direction and was just about there but the commands weren’t being sent or interpreted the way the should have been.

You must use the lanplus option instead of lan but it is important to note that lanplus does NOT work unless you’ve enabled the “Enable IPMI over LAN” setting that I mentioned back in step 1. The non-intuitive part about that was that although I was running the right command aside from lan vs lanplus, I really didn’t get any clear feedback as to why the command wouldn’t “take”.

Anyhow, here is the base command which you need to acquaint yourself with:

ipmitool -I lanplus -H ipaddress -U root -P password raw

Obviously you will need to substitute your own iDRAC ip, user, and password. After that, just tack on one of the three commands below.

Disable Third-Party PCIe Card Default Cooling Response:
ipmitool -I lanplus -H ipaddress -U root -P password raw 0x30 0xce 0x00 0x16 0x05 0x00 0x00 0x00 0x05 0x00 0x01 0x00 0x00

Enable Third-Party PCIe Card Default Cooling Response:
ipmitool -I lanplus -H ipaddress -U root -P password raw 0x30 0xce 0x00 0x16 0x05 0x00 0x00 0x00 0x05 0x00 0x00 0x00 0x00

To check the current third party PCIe card default cooling setting:
ipmitool -I lanplus -H ipaddress -U root -P password raw 0x30 0xce 0x01 0x16 0x05 0x00 0x00 0x00

This response means disabed:
16 05 00 00 00 05 00 01 00 00

This response means enabled:
16 05 00 00 00 05 00 00 00 00

After disabling the third party cooling response my system went from the previously mentioned 15K RPM mark down to a user verified sane noise level/speed of around 6K RPM.

That's should be the answer that support should told me instead of: iDrac can't manage it so it's normal.

Sorry but I'm just sad that I ask you first (cause you guys should be the best with your products) and nobody care, then I had to search over the internet to find exactly what I need,

Moderator

 • 

3.4K Posts

February 2nd, 2023 02:00

Hello,

unfortunately this GPU card is not supported on this server. So that's normal that fans spinning at max because iDRAC cannot manage it.

Thanks

1 Rookie

 • 

1 Message

May 8th, 2024 19:27

@akkronik​ you are my lifesaver, thnx to you was able to silence my r730xd rocket engine after installing a rtx a2000 thnx 

No Events found!

Top