400SC 'System Memory Changed Strike F1' error

Question

I put more RAM in my 400SC, and now every time I boot up it tells me that the amount of system memory has changed, and I can hit F1 to continue or F2 to run the configuration utility. I just want to clear this error, which I believe I need to run the EISA/ECU/RCU to do. However, I can't find this utility anywhere. Can you tell me where to get it?

Thanks,
tslug

Jason M. · Answer

tslug,

You shouldn't have to run any of those utilities on this particular system. All that should be required is that you actually hit F2 to go into the bios so that you can see that the memory has changed. Once you do that escape out and reboot. The message should go away. If that does not resolve the issue, note the settings in your bios and clear the bios using the nv_ram jumper on the motherboard.

Hope this helps.

Jason

klazorik · Answer

I am having the same problem after upgrading from 1x128 MB RAM to 2x256 MB RAM.  Where could I find information about clearing the bios using the nv_ram jumper on the motherboard.

Bud_s · Answer

Same Problem here on a PE2200 latest BIOS A07

Went from 2*32 (64) to 1*128 + 2*32 (192). After pressing F2 , save and exit, error message keeps returning.

This machine will run as a server on a remote location whithout people arround with too much knowledge. As everybody knows even a server needs rebooting every now and then (windows updates) The machine will not automaticly go pass the error message :(

DELL-John K. · Answer

On the system board you should see a jumper labelled CMOS_CLR. Shut the server down, set the jumper, reboot until you get a configuration error, shut the server down remove the jumper and reboot. You will need to go into the setup to check your settings. Here is some additional information:

A jumper is referred to as open or un-jumpered when the plug is pushed down over only one pin or if there is no plug at all. When the plug is pushed down over two pins, the jumper is referred to as jumpered. The jumper setting is often shown in text as two numbers, such as 1-2. The number 1 is printed on the circuit board so that you can identify each pin number based on the location of pin 1.

Bud_s · Answer

Could not find the jumper, I did turn the cmos battery upside down in for a while rebooted and got the configuration error thingie. Changed sys date and time , reboot again.... but still no luck .... Any other Ideas ?

Bud_s · Answer

Hi Group, Finaly working here, CMOS clear did not do the job but the EISA Config util DID  !!!   Thanx all

tslugmo · Answer

Wherever did you find said EISA config tool?

tslugmo · Answer

I've done this, I know it cleared the CMOS because I had to reset the clock and date, but I still get this error message. Looks like I'm not the only one. Any suggestions? -tslug

Bud_s · Answer

Hi, My machine is a PE 2200 , couldn't  find the same config tool for yours (400SC)

tslugmo · Answer

please help, the error on boot up is annoying as heck! -tslugmo

tslugmo · Answer

Thanks anyway. Maybe a Dell rep will tell me eventually.

klazorik · Answer

A FlashBIOS Upgrade (A08) was released on 10/5 and it resolved the problem on my 400SC. To get the update, go to support.dell.com and select downloads. Enter your information and select FlashBIOS as the download category.

Hopefully, this will resolve the problem for you as well.

tslugmo · Answer

Thanks, that's exactly what the tech suggested over the phone a couple days ago.  I appreciate it! -tslug

PowerEdge Hardware General

400SC "System Memory Changed Strike F1" error

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