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March 14th, 2012 08:00
Blue screen but not BSOD
PowerEdge T105, SBS 2003 R2,
Hi,
I have developed a blue screen but all seems okay underneath. I can login remotely, nothing strange in the Event logs, i've changed monitor, keyboard and mouse but still the blue screen. Any ideas??
No Events found!


DELL-Chris H
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March 14th, 2012 08:00
Is there any dmp files being created in the C: drive?
AEC1121
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March 14th, 2012 08:00
No, I've just run a search on .dmp and only can back with 2 Dr Watson files created last year
AEC1121
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March 14th, 2012 08:00
Hi Chris,
No stop code or amber lights.
DELL-Chris H
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March 14th, 2012 08:00
Is the Blue screen showing a Stop Code? If so what is it? Does the server have an amber light showing?
DELL-Chris H
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March 14th, 2012 09:00
Yes sir.
DELL-Chris H
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March 14th, 2012 09:00
Is the server currently in production or can you power down? Also do you have a copy of the OS media? I was wanting to boot to the recovery console and run a chkdsk /r and see if it returns with errors or not.
AEC1121
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March 14th, 2012 09:00
Any benefit in running a Disc Check while the machine is operating?
Why a copy of the OS media, do you think it will result in a re-install?
Thanks for your help.
DELL-Chris H
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March 14th, 2012 09:00
You can access the recovery console by booting to the OS media and hitting R for the recovery console.
The difference is that it can be tested more thoroughly when you are outside of the OS.
AEC1121
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March 14th, 2012 09:00
Sorry, the server is in use, it may be a few days before i can work on it. Yes, I have a copy of the OS media. Is it a case of booting to the recovery console and run a chkdsk?
AEC1121
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March 14th, 2012 10:00
Ok, thanks for the explaination, I'll get to this soonest and let you know how I get on. Hopefully I won't have any dramas before then.
theflash1932
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March 14th, 2012 10:00
Have you tried a different monitor/KVM connection? If using a KVM, do any other machines or the mouse/keyboard have an issue? When you reboot, you might consider shutting it down and clearing the NVRAM before booting back up.
AEC1121
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March 14th, 2012 10:00
Yes, I've changed monitor, keyboard, mouse and KVM switch, the mouse/keyboard on the other machine works fine and the mouse works on the blue screen. All a bit odd i know. I haven't attempted to rebooted in case I can't get to the login screen
theflash1932
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March 14th, 2012 10:00
Also, it won't allow a chkdsk to run while the OS is running. If you run chkdsk /r at the Command Prompt, it will ask you to schedule the chkdsk for the next reboot. As Chris said, it is more thorough when done from RC ... and it's faster.
Tell us more about this "blue screen" that is not an actual BSOD: Did you say you can actually RDP to it during the bluescreen? Then is the bluescreen ONLY at the console?
AEC1121
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March 14th, 2012 10:00
Just checking on the OS media, i have 6 discs, i guess i just insert the 1st one and hit R?
Yes, i can login remotely, from a client machine i go to >run>mstsc /v:server and enter my credentials and login as an administrators, so yes, this is a bluescreen ONLY at the console
AEC1121
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March 14th, 2012 14:00
I think you're right regarding the screensave/lockscreen, i've tried to adjust the screen res via remote bur it does not allow me to change it