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March 25th, 2024 14:51
Dell Poweredge T610 Fan RPM/Sensor Errors
Hi,
I have a Dell Poweredge T610 that I bought a few years ago. I haven't used used it in a while but I decided to try get it up and running again. However, every time I power the server on, it boots just fine and the fans settle down and go pretty quiet, then randomly the fans will ramp up to 100% and 2 errors will appear on the front screen to do with a fan sensor and fan RPM. But then 20 seconds later, the errors will disappear and the fans will settle back down. Then it happens over and over again every 45 seconds or so.
I've given the inside of the server a good clean out using air duster, focusing on the connectors for the fans to make sure there's no dust in them. But nothing seems to be fixing it. It's running BIOS version 6.6.0 and there doesn't seem to be any other updates to do I don't think.
I ran an "Express Test" in the hardware diagnoses section of the system utilities menu and got these errors:
Test Results : Fail
Device : IPMI
Test : IPMI_System_Event_Log_Check
Error Code 2900:0221
Msg: IPMI - <System Boot>: system board:: Fan sensor (FAN 1 RPM) below lower critical threshold "System Board".
Test Results : Fail
Device : IPMI
Test : IPMI_System_Event_Log_Check
Error Code 2900:0221
Msg: IPMI - <System Boot>: system board:: Fan sensor (FAN 4 RPM) below lower critical threshold "System Board".
Test Results : Fail
Device : IPMI
Test : IPMI_System_Event_Log_Check
Error Code 2900:0221
Msg: IPMI - Mar 25 13:43:01 2024: system board:: Fan sensor (FAN 3 RPM) below lower critical threshold "System Board".
Test Results : Fail
Device : IPMI
Test : IPMI_Sensor_Data_Record_Check
Error Code 2900:0325
Msg: IPMI - System Board FAN 3 RPM at or below lower critical threshold.
Test Results : Fail
Device : IPMI
Test : IPMI_Sensor_Data_Record_Check
Error Code 2900:0325
Msg: IPMI - System Board Fan Redundancy redundancy lost.
Any assistance as to what I can do to fix this issue would be greatly appreciated.
Thank you.


DELL-Charles R
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March 25th, 2024 20:48
Hello,
Are all the air shroud, blanks and side cover installed?
Try Flea power drain and reseat fans and control panel cable:
drain flea power (shut down, disconnect power cables and Network cables, hold in power button 20 seconds with cords removed). After flea power drain, system has to set for 3 minutes for DRAC to reset without any power plugged in.
Reseat fans and control panel cable.
Then plug in NIC and power but wait 2 minutes before power on to give DRAC time to initialize.
What is DRAC firmware?
Try running Hardware diagnostics:
Reboot Press F10 in top right corner. Once the USC loads, select ‘Hardware Diagnostics’ in the left side and click ‘Run Diags’ in the body.
Page 162 has more Fan troubleshooting:
https://dell.to/4cpyyVX
This is the part number for the fan in case you need to purchase a new one.
This is a Service Part Number. These part numbers do not generally come up on the web site.
You need to call Sales, Ask for the Spare Part Department to get a quote and purchase these part numbers.
Part #:GY676
Part Desc.:ASSY,CARR,FAN,PET610
ASSY Fan, 12V, (includes bracket and 2 Fans)