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7 Posts
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547790
November 24th, 2014 13:00
Dell PowerEdge T710 update failure: system services is disabled
Hi all, I have a PowerEdge T710 server that conked out in the middle of the night due to reported power supply issues. I had to pull the plug and wait a minute, then it let me boot up. I saw there were a number of updates available, so I installed the latest BIOS update, rebooted, then the ESM iDrac updates. There was a power supply firmware update available, but it won't let me install it. That was the main one I wanted to install as I'd read about the update handling communication issues between the power supplies and the rest of the system...
When I try to run that patch I get a message "Update Failure: System Services is disabled". I also see "System Services disabled" when I restarted the host server during POST. I haven't found a lot on this issue other than a Dell note saying to try restarting the server. How do I fix this?
Thanks in advance,
Sir_Timbit
DELL-Bo Pham
261 Posts
1
November 25th, 2014 07:00
Hi Sir_Timbit,
We'll be glad to help with your issue. Looks like due to the communication interruption, the System Services switched to the Disabled mode.
First, try to re-enable as follows:
The USC can be enabled/disabled from the iDRAC option ROM. You can enter the iDRAC option ROM by using Ctrl+E when the system is booting. Once you are in the iDRAC option ROM menu, go to System Services. Please the image below.
Let us know if that gets you back in and allows you to further apply your updates.
htsupport
2 Posts
0
January 3rd, 2016 12:00
I am not seeing CTRL E on my system, this is all started with a failed Lifecycle update with a Dell live cd boot disk. Any suggestions?
Criggie
1 Message
0
October 29th, 2018 18:00
Perhaps you have a newer system - try pressing F2 for System Setup, which worked for me on a R720.
Costas Vassilakis
3 Posts
1
February 14th, 2019 18:00
For me, the command
racadm set LifeCycleController.LCAttributes.LifecycleControllerState 1
within the iDRAC CLI unlocked the inline BIOS upgrade procedure