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8 Posts

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November 8th, 2021 23:00

Dell R720xd Restart on Memory Error

R720Dell R720xd.PNGIDRac.PNGR720 LED.PNG

I am got this error and server restart and stuck on boot i replaced the RAM with other Slot and also I replaced the Processor with other one but error is same Kindly help me.

 

4 Operator

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3K Posts

November 9th, 2021 00:00

Sometime there could be issue with DIMM slot. As you already replaced DIMM with another slot and still see the error, you can check by not installing DIMM on A2 and B2 and see whether that make any difference.

You can also check with one CPU and install DIMM in A1 slot only and check the behavior. If it works you can add second CPU and DIMM in B1 slot and check it. after that you can add one DIMM to each CPU and see where it is failing. 

4 Operator

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3K Posts

November 9th, 2021 01:00

Did you have latest BIOS and iDRAC FW installed on the server? If not can you install latest FW and monitor the behavior.

8 Posts

November 9th, 2021 01:00

Thanks for replying when system re power on every thing looks fine but after sometimes or someday the error automatically comes and system restart and halt on this error you can see this log pic last error comes on 31-Oct then comes 08-Nov.R720 log.PNG

8 Posts

November 9th, 2021 01:00

Today it comes three timesR720 today log.PNG

8 Posts

November 9th, 2021 01:00

from 31-Oct to 8-nov Server work fine no error comes.

8 Posts

November 9th, 2021 02:00

yes latest i shared the pic o

rrr.PNG

4 Operator

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3K Posts

November 9th, 2021 17:00

As it is showing machine error on CPU 1 also this could be some issue with motherboard. You can try with one CPU and one DIMM on A1 slot and check the behavior to see whether DIMM B2 slot creating any issue 

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