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March 1st, 2024 08:05

Dell T330 stuck on Initializing Firmware Interfaces

My working/runing T330 stuck on Initializing firmware interfaces after restart. Server was working prior to that and nothing was changed.

I cannot do anything from this point on.

I cannot enter BIOS (F2).

I cannot enter Boot Manager (F11).

In community I found one sugestion to disconect power cord for 30+ minutes and restart. Unfortunately that did not help either.

My current version:

BIOS 2.1.4
iDRAC w/ LCC 2.52.52.52

I would be pleased of any advice to solve this issue. Please be aware that I am not an IT expert.

Thx in advance.

Moderator

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14.9K Points

March 1st, 2024 12:13

Hello, 

It seems you have a No POST issue. I will suggest a few troubleshooting steps for you. But note that these steps require some technical knowledge. If you’re not comfortable performing these steps, I would recommend seeking assistance from a professional. Okay let's first try to Drain Flea Power: Shut down the server, disconnect power cables and Network cables, hold in the power button for 20 seconds with cords removed. After flea power drain, the system has to set for 3 minutes for DRAC to reset without any power plugged in, then plug in NIC and power but wait 2 minutes before power on to give DRAC time to initialize.

 

Then try to Minimum to POST: This is a test to check if the system can pass the Power-On Self-Test (POST). The minimum components to allow the PowerEdge T330 to complete POST are: System board, One power supply unit, One processor (CPU) in socket CPU1, One memory module (DIMM) installed in socket A1, Left control panel (for power button functionality), One backplane card.

 

Clear NVRAM: There is a map under the lid to show the jumper location. Shut down, Set jumper to the Clear position, power on and Post up to the jumper error, shut down and return jumper to original location. Page 148 Dell PowerEdge T330 Owner's Manual

 

Hope that helps!

1 Rookie

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October 11th, 2024 17:21

I am having the same issue as above and have tried all of these suggestions.  I have also removed all external devices and tried minimal Post.  Any other suggestions?

7 Practitioner

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9.7K Posts

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48K Points

October 11th, 2024 20:10

Lisafjl,

 

Would you confirm what version of BIOS and iDrac you are currently at? 

 

Let me know.

 

 

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