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September 8th, 2020 12:00

Drive issues

I have two older Dell servers. R710 and R610.  Both of which have brand new SSD's installed in a raid5.  On both the servers i am getting orange flashing lights and in vmware I am getting a "disk drive bay 0 warning" on all my SSD's.  Yet both my servers run just fine and perform as expected.  I have the vMware event log below.

 


 

    
   
    
     
     
      Disk Drive Bay 3 ROMB Battery 0
      
     
      5
      
     
      0
      
     
      0
      
     
      0
      
     
      0
      
     
      Disk Drive Bay 3 ROMB Battery 0
      
     
     
     
      System Board 1 CMOS Battery 0
      
     
      5
      
     
      0
      
     
      0
      
     
      0
      
     
      0
      
     
      System Board 1 CMOS Battery 0
      
     
    
    
     
     
      System BIOS
      
     
      System BIOS
      
     
      Dell Inc.
      
     
      2.0.11
      
     
    
    
    
     
     
      System Board 1 Riser Config 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      System Board 1 Riser Config 0
      
     
    
    
     
     
      System Board 1 FAN 5 RPM
      
     
      5
      
     
      360000
      
     
      -2
      
     
      19
      
     
      0
      
     
      System Board 1 FAN 5 RPM
      
     
     
     
      System Board 1 FAN 4 RPM
      
     
      5
      
     
      360000
      
     
      -2
      
     
      19
      
     
      0
      
     
      System Board 1 FAN 4 RPM
      
     
     
     
      System Board 1 FAN 3 RPM
      
     
      5
      
     
      360000
      
     
      -2
      
     
      19
      
     
      0
      
     
      System Board 1 FAN 3 RPM
      
     
     
     
      System Board 1 FAN 2 RPM
      
     
      5
      
     
      360000
      
     
      -2
      
     
      19
      
     
      0
      
     
      System Board 1 FAN 2 RPM
      
     
     
     
      System Board 1 FAN 1 RPM
      
     
      5
      
     
      360000
      
     
      -2
      
     
      19
      
     
      0
      
     
      System Board 1 FAN 1 RPM
      
     
     
     
      System Board 1 Fan Redundancy 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      System Board 1 Fan Redundancy 0
      
     
    
    
    
    
     
     
      System Board 1 System Level
      
     
      5
      
     
      21700
      
     
      -2
      
     
      7
      
     
      0
      
     
      System Board 1 System Level
      
     
     
     
      System Board 1 Power Optimized 0
      
     
      0
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      System Board 1 Power Optimized 0
      
     
     
     
      System Board 1 Intrusion 0
      
     
      5
      
     
      0
      
     
      0
      
     
      0
      
     
      0
      
     
      System Board 1 Intrusion 0
      
     
     
     
      Processor 2 Status 0
      
     
      5
      
     
      128
      
     
      0
      
     
      0
      
     
      0
      
     
      Processor 2 Status 0
      
     
     
     
      Processor 1 Status 0
      
     
      5
      
     
      128
      
     
      0
      
     
      0
      
     
      0
      
     
      Processor 1 Status 0
      
     
     
     
      Processor 2 Presence 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      Processor 2 Presence 0
      
     
     
     
      Processor 1 Presence 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      Processor 1 Presence 0
      
     
     
     
      System Board 1 Riser1 Pres 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      System Board 1 Riser1 Pres 0
      
     
     
     
      System Board 1 Riser2 Pres 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      System Board 1 Riser2 Pres 0
      
     
     
     
      System Board 1 Stor Adapt Pres 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      System Board 1 Stor Adapt Pres 0
      
     
     
     
      System Board 1 USB Cable Pres 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      System Board 1 USB Cable Pres 0
      
     
     
     
      System Board 1 iDRAC6 Ent Pres 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      System Board 1 iDRAC6 Ent Pres 0
      
     
     
     
      System Board 1 Heatsink Pres 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      System Board 1 Heatsink Pres 0
      
     
    
    
    
     
     
      Power Supply 2 Current 2
      
     
      5
      
     
      88
      
     
      -2
      
     
      6
      
     
      0
      
     
      Power Supply 2 Current 2
      
     
     
     
      Power Supply 1 Current 1
      
     
      5
      
     
      100
      
     
      -2
      
     
      6
      
     
      0
      
     
      Power Supply 1 Current 1
      
     
     
     
      System Board 1 PS Redundancy 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      System Board 1 PS Redundancy 0
      
     
     
     
      Power Supply 2 Status 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      Power Supply 2 Status 0
      
     
     
     
      Power Supply 1 Status 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      Power Supply 1 Status 0
      
     
     
     
      Power Supply 2 Presence 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      Power Supply 2 Presence 0
      
     
     
     
      Power Supply 1 Presence 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      Power Supply 1 Presence 0
      
     
    
    
    
    
     
     
      IPMI SEL
      Assert + Event Logging Disabled Log area reset/cleared 
     
      2020-09-08T19:38:22
      
     
    
    
    
     
     
      Disk Drive Bay 1 Cable SAS B 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      Disk Drive Bay 1 Cable SAS B 0
      
     
     
     
      Disk Drive Bay 1 Cable SAS A 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      Disk Drive Bay 1 Cable SAS A 0
      
     
     
     
      Disk Drive Bay 1 Drive 5
      
     
      10
      
     
      2
      
     
      0
      
     
      0
      
     
      0
      
     
      Disk Drive Bay 1 Drive 5
      
     
     
     
      Disk Drive Bay 1 Drive 4
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      Disk Drive Bay 1 Drive 4
      
     
     
     
      Disk Drive Bay 1 Drive 3
      
     
      10
      
     
      2
      
     
      0
      
     
      0
      
     
      0
      
     
      Disk Drive Bay 1 Drive 3
      
     
     
     
      Disk Drive Bay 1 Drive 2
      
     
      10
      
     
      2
      
     
      0
      
     
      0
      
     
      0
      
     
      Disk Drive Bay 1 Drive 2
      
     
     
     
      Disk Drive Bay 1 Drive 1
      
     
      10
      
     
      2
      
     
      0
      
     
      0
      
     
      0
      
     
      Disk Drive Bay 1 Drive 1
      
     
     
     
      Disk Drive Bay 1 Drive 0
      
     
      10
      
     
      2
      
     
      0
      
     
      0
      
     
      0
      
     
      Disk Drive Bay 1 Drive 0
      
     
     
     
      Disk Drive Bay 1 Presence 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      Disk Drive Bay 1 Presence 0
      
     
    
    
     
     
      Chassis
      
     
      PowerEdge R710
      
     
      4c4c4544-0047-4710-8052-b6c04f354d31
      
     
      Asset Tag: 
      
      
     
    
    
     
     
      System Board 1 Ambient Temp
      
     
      5
      
     
      2500
      
     
      -2
      
     
      2
      
     
      0
      
     
      System Board 1 Ambient Temp
      
     
    
    
     
     
      Power Supply 2 Voltage 2
      
     
      5
      
     
      12200
      
     
      -2
      
     
      5
      
     
      0
      
     
      Power Supply 2 Voltage 2
      
     
     
     
      Power Supply 1 Voltage 1
      
     
      5
      
     
      12200
      
     
      -2
      
     
      5
      
     
      0
      
     
      Power Supply 1 Voltage 1
      
     
     
     
      System Board 1 1.05 V PG 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      System Board 1 1.05 V PG 0
      
     
     
     
      System Board 1 1.0 AUX PG 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      System Board 1 1.0 AUX PG 0
      
     
     
     
      System Board 1 1.0 LOM PG 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      System Board 1 1.0 LOM PG 0
      
     
     
     
      System Board 1 1.1 V PG 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      System Board 1 1.1 V PG 0
      
     
     
     
      System Board 1 8.0 V PG 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      System Board 1 8.0 V PG 0
      
     
     
     
      Processor 1 1.8 PLL PG 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      Processor 1 1.8 PLL PG 0
      
     
     
     
      Processor 2 1.8 PLL PG 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      Processor 2 1.8 PLL PG 0
      
     
     
     
      System Board 1 0.9V PG 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      System Board 1 0.9V PG 0
      
     
     
     
      Processor 1 VTT 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      Processor 1 VTT 0
      
     
     
     
      Processor 2 VTT 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      Processor 2 VTT 0
      
     
     
     
      Processor 1 MEM PG 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      Processor 1 MEM PG 0
      
     
     
     
      Processor 2 MEM PG 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      Processor 2 MEM PG 0
      
     
     
     
      System Board 1 5V PG 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      System Board 1 5V PG 0
      
     
     
     
      System Board 1 3.3V PG 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      System Board 1 3.3V PG 0
      
     
     
     
      System Board 1 1.8V PG 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      System Board 1 1.8V PG 0
      
     
     
     
      System Board 1 1.5V PG 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      System Board 1 1.5V PG 0
      
     
     
     
      Processor 1 0.75 VTT CPU1 PG 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      Processor 1 0.75 VTT CPU1 PG 0
      
     
     
     
      Processor 2 0.75 VTT CPU2 PG 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      Processor 2 0.75 VTT CPU2 PG 0
      
     
     
     
      Processor 2 VCORE 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      Processor 2 VCORE 0
      
     
     
     
      Processor 1 VCORE 0
      
     
      5
      
     
      1
      
     
      0
      
     
      0
      
     
      0
      
     
      Processor 1 VCORE 0
      
     
    
    
     
     
      System Board 1 OS Watchdog 0
      
     
      5
      
     
      0
      
     
      0
      
     
      0
      
     
      0
      
     
      System Board 1 OS Watchdog 0
      
     
    
  


 

 

Moderator

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4.2K Posts

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21K Points

September 8th, 2020 20:00

Hi,

 

By means getting orange flashing lights, it's on the LCD display indicator or the drive indicator? Are the drives Dell certified drives? Have you done all of the firmware updates? Do you have iDRAC access to collect the supportAssist logs and upload it?

11 Legend

 • 

16.3K Posts

September 9th, 2020 11:00

99.9% chance that the drives are NOT certified, which is exactly what you see when you don't use certified drives - incorrect LED readout, possible incorrect state reported, and/or potential drives "failing" or falling out of the array(s). The drives lack the programming to properly report their status to the RAID controller. Worst-case scenario: they lack the programming to properly respond to commands from the controller, leading to failed drives, inconsistent or lost data.

1 Rookie

 • 

3 Posts

September 11th, 2020 06:00

Yes,  I am getting orange flashing lights on both the drive caddie and the little lcd screen on the front of the server. I am guessing the is that the drives arent certified. They are sandisk SSDs. and yes I could upload logs. And i think the firmware is up to date.  Is  there a way to supress this warning?

Moderator

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4.2K Posts

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21K Points

September 15th, 2020 02:00

Hi,

 

I don't think there is any way to suppress the error away, as the hardware and firmware works with each other to report any issues within. If the hardware eg: RAID Controller is unable to communicate well with the drive's firmware, it will throw errors. 

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