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February 3rd, 2020 07:00
iDRAC not initializing
Hi,
We have a PowerEdge T620 which is not initiallying. We bougth it together with a DNA sequencer from thermofisher. We wrote to them and they said "The problem is coming from a module called iDRAC on the server motherboard. The motherboard will need to be replaced by Dell.".
How should we proceed?
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DELL-Chris H
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February 7th, 2020 08:00
Roespada,
I would start with powering down the server, remove the power cables, hold down the power button for 20 seconds (drains the flea power). After that then open the cover and locate the NVRam_Clr jumper (seen below) and move the jumper over, apply power cables and power up to clear the nvram. After done then power back down and restore jumper to its original location, reinstall the cover, then wait a couple minutes and try powering the server up.
Let me know if the error persists or is gone.