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3 Posts
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14652
July 7th, 2020 14:00
iDRAC web interface not accessible after iDRAC upgrade
Hi, immediately after supposedly successful upgrade of R620 iDRAC and Lifecycle Controller from version 1.51.51 to 2.65.65.65 via web interface the web interface was normally accessible and displaying the new version; for example, the java-based console got new menu and former issues disappeared. This is the happy part of the story.
However, two days later I had to turn the server off and unplug it from power for a while (causing iDRAC restart). Since then, iDRAC web interface is no longer accessible. No relevant errors are reported in the Lifecycle Controller logs and correct versions if both iDRAC and LC are shown there. I also re-checked all the iDRAC settings accessible from the System startup (BIOS) menu, nothing obviously fishy there as well. Scanning iDRAC NIC ports shows that only ssh and vnc are open. From SSH I revealed, that websever is supposed to be enabled:
/admin1-> racadm get idrac.webserver
[Key=idrac.Embedded.1#WebServer.1]
CustomCipherString=
Enable=Enabled
HttpPort=80
HttpsPort=443
HttpsRedirection=Enabled
#MaxNumberOfSessions=8
SSLEncryptionBitLength=128-Bit or higher
Timeout=1800
TitleBarOption=Auto
TitleBarOptionCustom=
TLSProtocol=TLS 1.1 and Higher
No firewall is involved. I even tried it in different networks.
According to the System startup, Enterprise licence is in place.
Please, do you have any idea how to persuade iDRAC to offer web interface again?
David
DELL-Joey C
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4.2K Posts
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July 7th, 2020 21:00
Hi,
May I know if you're able to ping the iDRAC's IP? Would you be able to connect your laptop/system network port directly to the iDRAC, set a same subnet IP and try to ping the iDRAC.
If IP doesn't respond, remove the power cable, press and hold the power button for 15secs. Then install power cable and turn on to check the iDRAC accessibility.
If it doesn't help, try resetting the iDRAC using this article: https://dell.to/3iDPwE1
Let me know if it helps.
zejdad
1 Rookie
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3 Posts
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July 8th, 2020 01:00
Joey, thank you for the reply. Yes, I may ping iDRAC IP and I can even connect via SSH. OK, I will try the suggested restarting / resetting steps and inform about the results soon...
With regards,
David
zejdad
1 Rookie
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3 Posts
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August 15th, 2020 06:00
Thank you, iDRAC soft reset (racadm racreset) solved the issue.
Davidavdtv
3 Posts
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June 29th, 2022 11:00
Can not access idrac GUI
/admin1-> racadm get idrac.webserver
[Key=idrac.Embedded.1#WebServer.1]
CustomCipherString=
Enable=Disabled
HttpPort=80
HttpsPort=443
HttpsRedirection=Enabled
#MaxNumberOfSessions=8
SSLEncryptionBitLength=128-Bit or higher
Timeout=1800
TitleBarOption=Auto
TitleBarOptionCustom=
TLSProtocol=TLS 1.1 and Higher
please help
thank you.
DELL-Shine K
6 Operator
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3K Posts
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June 29th, 2022 20:00
Web server is disabled on iDRAC that is why you are not able to access iDRAC GUI. you can enable it by running below command after connecting to iDRAC using SSH
racadm set iDRAC.Webserver.Enable Enabled