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8971
May 16th, 2018 14:00
iDRAC6 pinging but not connecting
Hello guys.
I'm facing trouble with my IDRAC6 Enterprise on a T610.
I can ping it, but I'm not being able to connect through SSH nor web client.
I'm running an ESXi, so I can't run racadm commands, at least, not locally. And I already tried remotely.
I already checked remote access IP on OMSA, and that is correct.
Cannot specify fw version because it can't be loaded.
Already checked NIC Selection, and it is at dedicated.
anyone have at least a suggestion here?
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DELL-Josh Cr
Community Manager
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May 16th, 2018 16:00
Hi,
The other way to reboot the iDRAC requires downtime and unplugging the server so the iDRAC loses power.
pseud0
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May 17th, 2018 03:00
If you have physical access to the host and the T610 has an i-button perhaps you can try Option 1 here?
https://www.dell.com/support/article/us/en/04/sln305793/how-to-reset-the-internal-dell-remote-access-controller-idrac-on-a-poweredge-server-?lang=en
sidobill
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May 17th, 2018 07:00
Josh, thanks for replying.
I already did that too, removed all AC cables and holded the power button down, nothing changed.
sidobill
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May 17th, 2018 07:00
thanks for replying pseud0.
I forgot to tell but I've already tried that. it behaves normally, goes to "OS control" than it turn lights off and back on again but nothing changes, can't access through web nor SSH.
sidobill
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May 22nd, 2018 06:00
anything else gentlemen?
APweb
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May 25th, 2018 04:00
When you removed power did you completely remove power as in unplug the server, and also wait at least 2-3 minutes before repowering? This is necessary to drain all power from the iDrac.
sidobill
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May 25th, 2018 10:00
I didn't wait that time. I'll try that on my next window and reply here.