Unsolved
2 Intern
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19 Posts
0
3749
June 7th, 2022 13:00
NDC card absent
I have a R640 server that has an network issue (NDC card absent), I opened the server, I unscrewed the NDC card, I turned it back, the server works properly, I packaged the server, next day I opened it to update the license then I found the same issue I had before (NDC card absent), so now I did the same thing unscrew the network card, screw it again, the server works, but I am not sure if the issue will not appear again. see image below
Can you please let me know if I update the network, the issue will be fixed or no?
Thanks!
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DELL-Young E
Moderator
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5.4K Posts
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37 Points
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June 7th, 2022 20:00
Hi, do you have a picture of what is unscrewed? Also this may help: https://dell.to/3NpIp0Z
DELL-Shine K
6 Operator
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3K Posts
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June 7th, 2022 20:00
When you get this message is NDC is functioning and accessible from host operating system? You can update iDRAC, BIOS and NDC FW to latest and monitor the behavior?
Abdelhai
2 Intern
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19 Posts
0
June 10th, 2022 11:00
Thank you for the answer, I did update the BIOS and Network, Ethernet & Wireless (24) but still has the same issue. sometimes works sometimes no, this issue is intermittent.
Abdelhai
2 Intern
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19 Posts
0
June 10th, 2022 11:00
Thank you for the answer, I did the same steps you sent to me but still has the issue.
Thanks!