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February 3rd, 2014 11:00
openmanage takes down eth0 on starting up
I just installed the latest openmanage on centos 6.5 (64bit) but it can happen on centos 5 too, on starting up openmanage disables eth0 taking the network offline. Restarting the network brings it back but that's not ideal as on a normal reboot the same will happen again.
These are dell R300 servers that it happens to, others are ok, any ideas on how to fix this?
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DELL-Chris H
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February 3rd, 2014 12:00
NocBox1,
It sounds like an issue with the NIC firmware being out of date and the new OMSA is having issues with it. Would you be able to update the firmware on the NIC and reinstall the OMSA application, I am sure that will resolve the issues.
Here is the link to the updated Firmware version -
http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/poweredge-r300?driverId=T3TVN&osCode=RHEL5&fileId=3326711852&languageCode=EN&categoryId=NI
Also here is the OMSA version needed - http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/poweredge-r300?driverId=T8RHG&osCode=RHEL5&fileId=2998641136&languageCode=EN&categoryId=SM
Let me know how it goes.
nocbox1
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February 3rd, 2014 16:00
Hi,
Thanks for your help, I tried updating the nic firmware to come across the following errror:
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./Network_Firmware_T3TVN_LN_7.8.16.BIN
Collecting inventory...
.
Running validation...
NetXtreme BCM5722 Gigabit Ethernet PCI Express (eth0)
The version of this Update Package is newer than the currently installed version.
Software application name: NetXtreme BCM5722 Gigabit Ethernet PCI Express (eth0)
Package version: 7.8.16
Installed version: 3.14.0
NetXtreme BCM5722 Gigabit Ethernet PCI Express (eth1)
The version of this Update Package is newer than the currently installed version.
Software application name: NetXtreme BCM5722 Gigabit Ethernet PCI Express (eth1)
Package version: 7.8.16
Installed version: 3.14.0
Continue? Y/N:y
Executing update...
WARNING: DO NOT STOP THIS PROCESS OR INSTALL OTHER DELL PRODUCTS WHILE UPDATE IS IN PROGRESS.
THESE ACTIONS MAY CAUSE YOUR SYSTEM TO BECOME UNSTABLE!
sh: 0024e873733a: command not found
sh: 0024e873733b: command not found
.
Device: NetXtreme BCM5722 Gigabit Ethernet PCI Express (eth0)
Application: NetXtreme BCM5722 Gigabit Ethernet PCI Express (eth0)
Update failure. Firmware programming utility returned an error.
Device: NetXtreme BCM5722 Gigabit Ethernet PCI Express (eth1)
Application: NetXtreme BCM5722 Gigabit Ethernet PCI Express (eth1)
Update failure. Firmware programming utility returned an error.
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I also had an error installing the dell software despite libcrypto.so.6 being installed at /usr/lib/libcrypto.so.6
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DSM SA Shared Services is already stopped
DSM SA Connection Service is already stopped
Stopping Systems Management Data Engine:
Stopping dsm_sa_snmpd: Not started [FAILED]
Stopping dsm_sa_eventmgrd: Not started [FAILED]
Stopping dsm_sa_datamgrd: Not started [FAILED]
Stopping Systems Management Device Drivers:
Stopping dell_rbu: [ OK ]
Starting Systems Management Device Drivers:
Starting dell_rbu: [ OK ]
Starting ipmi driver: [FAILED]
Starting Systems Management Device Drivers:
Starting dell_rbu: Already started [ OK ]
Starting ipmi driver: [FAILED]
Starting DSM SA Shared Services: /opt/dell/srvadmin/sbin/dsm_om_shrsvcd: error while loading shared libraries: libcrypto.so.6: cannot open shared ob ject file: No such file or directory
[FAILED]
Starting DSM SA Connection Service: /opt/dell/srvadmin/sbin/dsm_om_connsvcd: error while loading shared libraries: libcrypto.so.6: cannot open share d object file: No such file or directory
[FAILED]
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DELL-Chris H
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February 10th, 2014 11:00
NoxBox1,
is this server in production currently or may we power it down? I would like to boot to this OMSA Live ISO and then run the firmware update from there.
The download is located here - http://linux.dell.com/files/openmanage-contributions/omsa-65-live/OMSA65-CentOS6-x86_64-LiveDVD.iso
Let me know how it goes.