PE2600 Bios Update Failed **Please Help !!!**

Question

Hi, I am attempting to update my PE2600 with the latest bios update (release A14) on Windows 2000 Server using the a manual interaction package execution method. The update fails exit code 1, reboot and try again. The support log is below, please advise. << PACKAGE LOG (SEZ) >>===============> Dell Update Package application started <=============== Command: D:\Dell\2600 Firmware Updates\PE2600-BIOS-WIN-A14.exe Date: 2007-08-29 08:39:28 ========================================================================= << SEZ >>Creating temp folder: C:\Temp\PE2600-BIOS-WIN-A14 << PACKAGE LOG (SEZ) >>All files extracted OK << PACKAGE LOG >>Release ID: R94681 << PACKAGE LOG >>Update Package version: 5.2.0 (BLD_35) Command Line: /packagename='PE2600-BIOS-WIN-A14.exe' /supportlogdir='C:\Dell\UpdatePackage\log' /currentpath='D:\Dell\2600 Firmware Updates' << PACKAGE LOG >>User: Package source: C:\Temp\PE2600-BIOS-WIN-A14\SPSETUP.exe << PACKAGE LOG >>Collecting inventory... Inventory command: biosie.exe -i inv.xml Inventory Execution: returnCode=0, exitCode=-1073741819 Inventory XML length is zero Inventory collection failed. << PACKAGE LOG >>Inventory collection failed. << PACKAGE LOG >>==============================> Update Result <========================== Update was not applied ========================================================================= Error code before being mapped: FFFFFC16 << PACKAGE LOG >>Exit code = 1 (Failure) Dell Server System BIOS, A14 BIOS PowerEdge 2600, BIOS, A14 Server BIOS FlashBIOS Updates Server System BIOS PowerEdge 2600 Dell Update Package Instructions for PE2600-BIOS-WIN-A14.exe:

Installation
1. Browse to the location where you downloaded the file and double-click PE2600-BIOS-WIN-A14.exe.
2. Read over the release information presented in the dialog window.
3. Download and install any prerequisites identified in the dialog window before proceeding.
4. If this is a BIOS update package, install any necessary Embedded Systems Management firmware prior to this BIOS update. Otherwise, go next step.
5. Click the Install button.
6. Follow the remaining prompts to perform the update.
Improved system noise immunity
Recommended-Dell recommends applying this update during your next scheduled update cycle. The update contains feature enhancements or changes that will help keep your system software current and compatible with other system modules (firmware, BIOS, drivers and software). << PACKAGE LOG >>2007-08-29 08:39:42 << SEZ >>Deleting temp folder << PACKAGE LOG (SEZ) >>===============> Dell Update Package application started <=============== Command: D:\Dell\2600 Firmware Updates\PE2600-BIOS-WIN-A14.exe Date: 2007-08-29 08:40:02 ========================================================================= << SEZ >>Creating temp folder: C:\Temp\PE2600-BIOS-WIN-A14 << PACKAGE LOG (SEZ) >>All files extracted OK << PACKAGE LOG >>Release ID: R94681 << PACKAGE LOG >>Update Package version: 5.2.0 (BLD_35) Command Line: /packagename='PE2600-BIOS-WIN-A14.exe' /supportlogdir='C:\Dell\UpdatePackage\log' /currentpath='D:\Dell\2600 Firmware Updates' << PACKAGE LOG >>User: MONT001\Server Package source: C:\Temp\PE2600-BIOS-WIN-A14\SPSETUP.exe << PACKAGE LOG >>Collecting inventory... Inventory command: biosie.exe -i inv.xml Inventory Execution: returnCode=0, exitCode=0 << PACKAGE LOG >>Running validation... No custom validation configuration file found (CVConfig.xml) The version of this Update Package is newer than the currently installed version. Software application name: BIOS Package version: A14 Installed version: A02 1 << PACKAGE LOG >>The version of this Update Package is newer than the currently installed version. Software application name: BIOS Package version: A14 Installed version: A02 << PACKAGE LOG >>Executing update... Execution command: biosie.exe -u update.xml Update Execution: returnCode=0, exitCode=-1073741819 Execution XML length is zero The update failed to complete; you must restart your system and try again. << PACKAGE LOG >>The update failed to complete; you must restart your system and try again. << PACKAGE LOG >>==============================> Update Result <========================== Update was not applied ========================================================================= Error code before being mapped: 0001 << PACKAGE LOG >>Exit code = 1 (Failure) Dell Server System BIOS, A14 BIOS PowerEdge 2600, BIOS, A14 Server BIOS FlashBIOS Updates Server System BIOS PowerEdge 2600 Dell Update Package Instructions for PE2600-BIOS-WIN-A14.exe:

Installation
1. Browse to the location where you downloaded the file and double-click PE2600-BIOS-WIN-A14.exe.
2. Read over the release information presented in the dialog window.
3. Download and install any prerequisites identified in the dialog window before proceeding.
4. If this is a BIOS update package, install any necessary Embedded Systems Management firmware prior to this BIOS update. Otherwise, go next step.
5. Click the Install button.
6. Follow the remaining prompts to perform the update.
Improved system noise immunity
Recommended-Dell recommends applying this update during your next scheduled update cycle. The update contains feature enhancements or changes that will help keep your system software current and compatible with other system modules (firmware, BIOS, drivers and software). Registered system log event source << PACKAGE LOG >>2007-08-29 08:40:52 << SEZ >>Deleting temp folder

AXI · Answer

you are running A02 and trying to update to A14 ..... thats too big a jump .... i would recommend updating to a few older versions first like A07 then A10 then to A14

PowerEdge Hardware General

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