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August 22nd, 2016 23:00
Power issues in Dell Server Power Edge 4600
1. In our Dell Server Power Edge 4600 Service Tag
<ADMIN NOTE: Service tag removed per privacy policy>
And express code
ADMIN NOTE: Express service code removed per privacy policy>
, the server is restarting When it is communicating with CTP machine or HP Plotter. At that time , all the 4 SMPS in server are showing red and green Indications. Previously this was happening once a day , but now it is Happening upto 4 times in a day. We changed the input power supply( 220 V AC ). Kindly advise what is to be done.
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theflash1932
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August 23rd, 2016 06:00
1. Probably a driver issue. Update drivers to the latest (or roll them back to an older version) and update your OS. If the plotter is much newer than the server, there is a good chance the drivers are not supported on the OS you are running on this dinosaur.
2. If you have this connected via USB, it could be a malfunctioning USB port/controller. Try a different port or the front ports.