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October 2nd, 2012 08:00
PowerEdge 2800 boot issues
I have a Dell PowerEdge 2800 that was working fine. I wanted to add some additional drives to the array for a prospective customer and when I booted the server it rolled through all the self tests and then just sat after anouncing it had the drac4 installed. I powered it down and reseated the riser card and it booted but then gave a message of no raid array. I went into setup to disover the SCSI controller had been disabled in setup, so I enabled it. Upon rebooting in goes successfully through all the self tests and announces " non system disk or disk error" type F1 to retry F2 for setup. Any ideas about what may have caused this sequence of events?
DonatDonlo
19 Posts
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October 2nd, 2012 08:00
Actually, I just rebooted the machine again, and this time it shows the drives and loads the boot rom for the raid controller but comes up with the message "missing operating system ". I guess perhaps the Windows 2003 installed has been corrupted?
theflash1932
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16.3K Posts
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October 2nd, 2012 08:00
Make sure there are no floppies or CD's in the drives.
After enabling RAID, are you able to boot to CTRL-M?
To start with, you might try clearing the NVRAM using the jumpers on the motherboard (you will need to re-enable RAID after doing so).
theflash1932
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16.3K Posts
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October 2nd, 2012 08:00
At this point, assuming your RAID array is healthy, that would appear to be the case.
Do all the drives show as Online in CTRL-M, Configure, View/Add? When you go to View/Add, does it ask you to choose between Disk and NVRAM views? At any point, did you see any message about the RAID configuration?
DELL-Chris H
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October 2nd, 2012 08:00
DonatDonlo,
Is the servers BIOS, ESM/Dfrac, and controller up to date?
Also are the drives hot spare or cabled?
theflash1932
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16.3K Posts
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October 2nd, 2012 09:00
CTRL-M is how you get into the LSI RAID configuration menu.
DonatDonlo
19 Posts
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October 2nd, 2012 09:00
Dhris, I pulled the added drives back out, trying to get back to a working system before proceeding. I think the Bios is A05, so it probably needs updating.
DonatDonlo
19 Posts
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October 2nd, 2012 09:00
How do I get to the point where I ssue the CTRL-M or these other commands? Is it in the LSI Logic Raid configurtion?
DonatDonlo
19 Posts
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October 2nd, 2012 10:00
Yes Raid is still enabled
theflash1932
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16.3K Posts
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October 2nd, 2012 10:00
If RAID is Enabled but you don't have a CTRL-M prompt, then you have a problem. If the RAID hardware is malfunctioning, then it will usually disable RAID in the BIOS and/or at least display a message during post as to the problem (memory/battery, hardware missing, etc.). Remove the entire riser card from the system, disconnect the RAID battery, reseat the RAID memory, reconnect the RAID battery, reinsert the riser card, reseat the RAID key (near the system memory).
theflash1932
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16.3K Posts
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October 2nd, 2012 10:00
Is RAID still enabled in the BIOS?
DonatDonlo
19 Posts
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October 2nd, 2012 10:00
I can't seem to execute the CTRL-M command anywhere in the boot process. CTRL-A gets me to the boot order of the raid controller, but gives no option to view the drives...etc...
DonatDonlo
19 Posts
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October 2nd, 2012 11:00
I did exactly as you advised to the same result. I'll try reinstalling windows Server 2003.