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November 14th, 2018 07:00
PowerEdge R820 Secure Copy Failure on BIOS Update
Hello,
We're getting "Secure Copy Failure - The Secure copy function has failed" error when updating the BIOS on PowerEdge R820 from 2.3.4 to 2.5.0, using the Windows x64 exe version "BIOS_NWJ10_WN64_2.5.0.exe". Does anyone know how to get around this? Please help, thanks!
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jeffcntgod
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November 14th, 2018 11:00
Would you by any chance have the instructions on how to update the BIOS thru IDRAC embedded mgmt. web server for this particular model? Thanks for the response!!!
Daniel My
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November 14th, 2018 11:00
Hello
The installation instructions advise to make sure the iDRAC/LCC is current before attempting the update. I would start by making sure the iDRAC/LCC is up to date. If the issue persists I would attempt to update directly through the iDRAC embedded web server. If it will still not update then shut down the system, disconnect power for about one minute to drain flea power, and then try the update again.
Thanks