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April 6th, 2007 10:00

Problem updating firmware for PERCC 3/Di

 
So I have a PowerEdge 2500SC server and am trying to update firmware from 2.8-0 (Bld 6089) to newer. However update does not succeed:
 
This is in system log:

Update failed

Package: PE2500_PV750N_RAID_FW_WIN_A11.EXE

Description: Adaptec PERC3/Di, v.2.8.1.6098, A11

Log file: C:\Dell\UpdatePackage\log\PE2500_PV750N_RAID_FW_WIN_A11.txt

Exit code = 1 (Failure)

This is the content of the file:

---

 

\Dell\UpdatePackage\log\support\PE2500_PV750N_RAID_FW_WIN_A11.log

Update Package version: 2.0.0 (BLD_60)

User: IPCCK\japica

Collecting inventory...

Running validation...

The version of this Update Package is newer than the currently installed version.
   Software application name: Dell PERC 3/Di RAID Controller Firmware
   Package version: 2.8.1.6098
   Installed version: 2.8.0.6089


Executing update...

The update failed to complete; you must restart your system and try again.

==============================> Update Result <==========================

Update was not applied

=========================================================================

Exit code = 1 (Failure)

2007-04-06 12:52:51

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Why doesnt update succeed? How can I fix the problem?

The reason I am upgrading firmware is becouse of the following entris in Application log:

The current firmware version 2.8-0 (Bld 6089) is older than the required firmware version 2.8-0 (Bld 6092) for a controller of model PERC 3/Di: Controller 0 (PERC 3/Di)

6 Operator

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1.8K Posts

April 6th, 2007 18:00

Call Dell, there are command line switches to "force" a flash
 

718 Posts

April 9th, 2007 08:00

I had the same problem on my PE2500 using the Windows package.
Try using the link  PE2550-PV755N-281_6098-A10.exe . to create the floppies
This worked for me.


Message Edited by barhampa on 04-09-2007 08:11 PM
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