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December 29th, 2020 20:00
R310 No Video
I have a R310 server and when I boot it up there is no video signal being sent to the monitor. So far, I have replaced the cable and monitor (tested to make sure they both worked on another box, they do), and still no video signal being sent to the monitor when plugged into the vga onboard the R310. Even have adde a new SATA SAS HDD . I test with only one 300GB or 450Gb or,500 Gb.
And The System LED show ST:undef and no video on monitor, monitor shown no signal only .
How can I get video .
All troubleshooting ideas much appreciated!
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DELL-Erman O
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December 30th, 2020 02:00
Hello,
You can check some troubleshooting steps for the no video or no POST problem you are experiencing. The internal Matrox G200 chipset may be a problem with itself. There may be problems with the VGA socket, it may be from the RAM, the problem may be from the processor or its socket. As the simplest step, you can make power drain flea against static electricity. Please try disconnecting the server from the electricity, unplugging the power supply from its socket, holding the power button for 15 seconds-30 seconds, waiting for 1 minute-2 minutes and turning it on again.
If it doesn't work, can you access iDRAC first, if you can access it and if you have iDRAC enterprise version, you can control the server with the virtual console. so you just know if there are no video issues. https://dell.to/2WV3qbd
If there are non-original parts that you installed later, you can remove them and try them. If there is a part that you later changed or upgraded, there may be a possibility that the sockets may be damaged. For example, if one of the pins on LGA1156 socket H is damaged while removing and removing the processor, it may have caused the No POSt problem.
You can try min2post to see if there is a problem with the motherboard. This way you can check if the problem persists. If there is no problem, you can test the parts by mounting and testing the parts you have removed one by one. For R310 minimum POST
System board
Processor with heatsink for prevention of over-heating
Power supply unit (PSU) (and for redundant PSU also the PDB)
Riser installed
Front panel (to power system ON)
Single DIMM configuration with DIMM in socket A1.
Make sure the DIMM_A1 slot is full or make sure the memory does not play from its slot. If you have another known good DIMM, you can try it out.
These are the methods you can try that come to mind.
Let us know if this helps!